OLGA PAVELKINA
Product Owner / Business Analyst
Boston,MA
Summary
I have over 6 years of experience as a Business/System Analyst and 1.5 years as a Migration/Integration Engineer.
I’m experienced in implementing enterprise-level solutions. I can provide clarification and act as a point of contact for business users on the product team as well as the implementation team. I establish a collaborative relationship on the project and ensure functional and non-functional completeness of the solution.
I enjoy acquiring new tools and technologies rapidly and learning new methodologies and best practices.
My areas of interest are CRM, User Experience, Data Governance, Knowledge Management and Data Analytics.
Overview
6
6
years of professional experience
Work History
Business Analyst
Bright Horizons
Boston, MA
12.2020 - Current
- Wrote, refined and split user stories.
- Clarified Acceptance Criteria and provided guidance about “as-is” implementation.
- Wrote and refined Story Implementation details – collaborated with the development team on technical details and specifics of implementation that could affect estimates.
- Collaborated with the UX Designer in order to match PO’s business requirements expectations.
- Helped managing the product backlog.
- Supported the current system (worked on CRs) – prepared specifications and collaborated with Dev and QA on the system enhancements (for the backup care).
Business Analyst
NetCracker Technologies
09.2016 - 04.2019
- Elicited requirements from stakeholders and SMEs and prepared system functional capabilities documentation to implement CRM module and Customer Service Representative Desktop module.
- Took part in gap analysis, citing differences in customer requirements and product functionality.
- Identified business issues and applied product solutions.
- Facilitated customer workshops, meetings with stakeholders.
- Participated in peer reviews of functional specifications and design documentation.
- Tracked requirements and managed changes according to Change Management Process.
- Designed use cases, user stories and mockups for a new system module, collaborated with designers on UI design.
- Supported NetCracker change management and product management procedures from a business perspective.
- Designed and updated mockups in Axure.
- Provided BA support and functionality review during UAT, analyzed test data inconsistencies, designed test cases, registered defects and helped in finding root causes.
- Helped to prepare transition into support.
- Took part in designing end user guides.
- Helped to gather project best practices.
- Studied CMMI Methodology, updated NetCracker Processes descriptions and prepared UML process models.
- Prepared a set of Projects for the certification procedure, partaking in the appraisal procedure of the company.
System Analyst
Sberbank
03.2015 - 08.2016
- Performed Data Structures analysis to optimize and migrate Analytical DWH into production environment.
- Gathered business requirements to design new data marts and improve existing functionality.
- Managed a group of developers (~3).
- Performed Quality Control.
- Consulted users regarding DWH Structure.
- Performed review and approval of project documentation.
- Facilitated customer workshops, meetings with stakeholders.
- Participated in requirements gathering and performed Data Structures analysis to design the Clients Contact Strategy Management Module.
- Chose the best contractor’s solution offer from tender competitors.
- Participated in development of the product campaign scenarios.
- Took part in development of the Business Glossary for Analytical DWH of the Retail Department.
IT-Consultant
IBS Soft
08.2013 - 02.2015
- Focusing on Master Data Management, Data Migration and Integration.
- Performed Customer’s data analysis and participated in requirements gathering to implement the MDM System for a Budgeting company.
- Designed target data structure model and testing methodology.
- Developed, tested and documented ETL Processes (via Oracle Data Integrator, from dbf, csv, txt, xml) and Data Quality Processes (Oracle EDQ).
- Managed a group of developers (~3).
- Performed requirements gathering to implement an Integration Module for Budgeting Analytical System for Social Insurance Company.
- Participated in Architecture design.
- Developed mdx-scripts for extracting data from Essbase.
- Designed integration interfaces via ODI and ETL SQL-queries, procedures and functions.
- Developed internal project documentation.
- Performed business process analysis to implement the MDM System for Oil and Gas Company.
- Developed user instructions and trained customer's domain experts.
- Performed functional testing of the System.
Education
Masters degree - Information Systems and Technologies, Computer Science and Engineering
National University of Science and Technology “MISiS, St-Petersburg State Polytechnical University
Bachelor's degree - Computer Science And Engineering
St-Petersburg State Polytechnical University
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
Microsoft Office Suite
Gap analysis
Data Mapping
Technical Writing
Product development
Test case scenarios
Workflow Analysis
HTML and CSS
SQL and databases
Business analysis
Gap analysis
Business process modeling
Product requirements
Requirements elicitation and gathering
Solution delivery
Information models development
Use cases design
Document management
Project documentation
Familiarity with UML, IDEF, RUP, ARIS business process modeling methodologies
Agile and Waterfall projects
SQL
PL/SQL
C#
JavaScript
XML
HTML
JSON
Microsoft Excel
Microsoft PowerPoint
Microsoft Visio
Axure
Figma
Data Bases
Oracle Data Integrator
Oracle Enterprise Data Quality
Informatica MDM
SAP
Project management and collaboration tools (JIRA, Confluence, ADO, SharePoint)
Timeline
Business Analyst
Bright Horizons
12.2020 - Current
Business Analyst
NetCracker Technologies
09.2016 - 04.2019
System Analyst
Sberbank
03.2015 - 08.2016
IT-Consultant
IBS Soft
08.2013 - 02.2015
Masters degree - Information Systems and Technologies, Computer Science and Engineering
National University of Science and Technology “MISiS, St-Petersburg State Polytechnical University
Bachelor's degree - Computer Science And Engineering
St-Petersburg State Polytechnical University