OLGA PAVELKINA
Product Owner / Business Analyst
Boston,MA
Summary
I have over 6 years of experience as a Business/System Analyst and 1.5 years as a Migration/Integration Engineer.
I’m experienced in implementing enterprise-level solutions. I can provide clarification and act as a point of contact for business users on the product team as well as the implementation team. I establish a collaborative relationship on the project and ensure functional and non-functional completeness of the solution.
I enjoy acquiring new tools and technologies rapidly and learning new methodologies and best practices.
My areas of interest are CRM, User Experience, Data Governance, Knowledge Management and Data Analytics.
Overview
6
6
years of professional experience
Work History
Business Analyst
Bright Horizons
Boston, MA
12.2020 - Current
- Wrote, refined and split user stories.
- Clarified Acceptance Criteria and provided guidance about “as-is” implementation.
- Wrote and refined Story Implementation details – collaborated with the development team on technical details and specifics of implementation that could affect estimates.
- Collaborated with the UX Designer in order to match PO’s business requirements expectations.
- Helped managing the product backlog.
- Supported the current system (worked on CRs) – prepared specifications and collaborated with Dev and QA on the system enhancements (for the backup care).
Business Analyst
NetCracker Technologies
09.2016 - 04.2019
- Elicited requirements from stakeholders and SMEs and prepared system functional capabilities documentation to implement CRM module and Customer Service Representative Desktop module.
- Took part in gap analysis, citing differences in customer requirements and product functionality.
- Identified business issues and applied product solutions.
- Facilitated customer workshops, meetings with stakeholders.
- Participated in peer reviews of functional specifications and design documentation.
- Tracked requirements and managed changes according to Change Management Process.
- Designed use cases, user stories and mockups for a new system module, collaborated with designers on UI design.
- Supported NetCracker change management and product management procedures from a business perspective.
- Designed and updated mockups in Axure.
- Provided BA support and functionality review during UAT, analyzed test data inconsistencies, designed test cases, registered defects and helped in finding root causes.
- Helped to prepare transition into support.
- Took part in designing end user guides.
- Helped to gather project best practices.
- Studied CMMI Methodology, updated NetCracker Processes descriptions and prepared UML process models.
- Prepared a set of Projects for the certification procedure, partaking in the appraisal procedure of the company.
System Analyst
Sberbank
03.2015 - 08.2016
- Performed Data Structures analysis to optimize and migrate Analytical DWH into production environment.
- Gathered business requirements to design new data marts and improve existing functionality.
- Managed a group of developers (~3).
- Performed Quality Control.
- Consulted users regarding DWH Structure.
- Performed review and approval of project documentation.
- Facilitated customer workshops, meetings with stakeholders.
- Participated in requirements gathering and performed Data Structures analysis to design the Clients Contact Strategy Management Module.
- Chose the best contractor’s solution offer from tender competitors.
- Participated in development of the product campaign scenarios.
- Took part in development of the Business Glossary for Analytical DWH of the Retail Department.
IT-Consultant
IBS Soft
08.2013 - 02.2015
- Focusing on Master Data Management, Data Migration and Integration.
- Performed Customer’s data analysis and participated in requirements gathering to implement the MDM System for a Budgeting company.
- Designed target data structure model and testing methodology.
- Developed, tested and documented ETL Processes (via Oracle Data Integrator, from dbf, csv, txt, xml) and Data Quality Processes (Oracle EDQ).
- Managed a group of developers (~3).
- Performed requirements gathering to implement an Integration Module for Budgeting Analytical System for Social Insurance Company.
- Participated in Architecture design.
- Developed mdx-scripts for extracting data from Essbase.
- Designed integration interfaces via ODI and ETL SQL-queries, procedures and functions.
- Developed internal project documentation.
- Performed business process analysis to implement the MDM System for Oil and Gas Company.
- Developed user instructions and trained customer's domain experts.
- Performed functional testing of the System.
Education
Masters degree - Information Systems and Technologies, Computer Science and Engineering
National University of Science and Technology “MISiS, St-Petersburg State Polytechnical University
Bachelor's degree - Computer Science And Engineering
St-Petersburg State Polytechnical University
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Skills
Microsoft Office Suite
undefinedTimeline
Business Analyst
Bright Horizons
12.2020 - Current
Business Analyst
NetCracker Technologies
09.2016 - 04.2019
System Analyst
Sberbank
03.2015 - 08.2016
IT-Consultant
IBS Soft
08.2013 - 02.2015
Masters degree - Information Systems and Technologies, Computer Science and Engineering
National University of Science and Technology “MISiS, St-Petersburg State Polytechnical University
Bachelor's degree - Computer Science And Engineering
St-Petersburg State Polytechnical University
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