Oli Lallo
Cape Coral,FL
Summary
An aspiring journalist, heading into their bachelors degree in communications and creative writing. Proven in high-pressure environments, enhancing team success through exceptional customer service and effective communication. Skilled in multitasking and creative writing, consistently exceeded service standards, demonstrating a unique blend of journalistic insight and client collaboration without relying on numerical achievements.
Overview
3
3
years of professional experience
Work History
Host
Ember Korean Steakhouse
01.2024 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Completed daily side work and opening and closing duties without fail.
Host
Harold's Restaurant
12.2021 - 01.2024
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Education
High School Diploma -
North Fort Myers High School
North Fort Myers, FL10-2024
Skills
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Effective Time Managements
- Creative Writing
- Editing
- Content Creation
- Exceptional storytelling
- Client collaboration
- Journalism
Languages
Italian
Professional Working
Timeline
Host
Ember Korean Steakhouse
01.2024 - Current
Host
Harold's Restaurant
12.2021 - 01.2024
High School Diploma -
North Fort Myers High School
Similar Profiles
Beatriz FonsecaBeatriz Fonseca
Grill Cook at Ember Korean RestaurantGrill Cook at Ember Korean Restaurant
Rayann NaserRayann Naser
Restaurant Server at Empire Korean Steakhouse And BBQRestaurant Server at Empire Korean Steakhouse And BBQ
Cameron HoustonCameron Houston
Food and Beverage Hostess at Chow One Korean SteakhouseFood and Beverage Hostess at Chow One Korean Steakhouse