Olijiawon Harvey
Tacoma,WA
Summary
Driven professional with a proven property and logistics management track record, notably at The Grand Apartment Homes and the Army. Excelled in leveraging customer service and Microsoft Office skills to enhance tenant satisfaction and streamline operations. Achieved significant improvements in efficiency and productivity, fostering solid relationships and mastering market trends.
Overview
6
6
years of professional experience
Work History
Leasing Consultant
The Grand Apartment Homes
Tacoma, WA
05.2024 - 08.2024
- Verified tenant incomes and other information before accepting lease applications.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
- Greeted clients, showed apartments, and prepared leases.
- Managed online listings for the property, ensuring accurate information was available for potential tenants at all times.
- Assisted with property management tasks, ensuring timely completion of maintenance requests and rent collections.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Distributed and followed up on tenant renewal notices.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- Maintained organized files on all current and past tenants, allowing for efficient retrieval of information when needed.
Logistics Specialist
Army
Tacoma, WA
03.2018 - 04.2024
- Tracked supply, equipment and product inventory quantities to maintain necessary levels.
- Coordinated incoming and outgoing shipments to maintain schedules.
- Managed inventory levels for optimal cost savings and minimal stockouts.
- Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Oversaw complex projects for senior leaders by ensuring timely and cost-effective delivery.
- Tracked and managed transfer paperwork such as packing lists.
- Used in-house tracking system to schedule shipments of goods to customer warehouses.
- Issued timely and accurate responses to both internal and external inquiries.
- Streamlined warehouse operations, resulting in reduced labor costs and increased productivity.
- Provided training and development opportunities for employees within the logistics department, fostering a culture of growth and continuous learning.
- Tracked orders and notified customers of status or potential delays.
- Built and established relationships with staff and vendors.
- Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
- Identified opportunities for inventory reductions.
Education
Associates And Arts - Supply Chain Management
American Military University
Skills
Customer Service
Fair Housing Regulations
Fair housing policies
Lease Agreements
Telephone and email etiquette
Phone and Email Etiquette
Clear Communication
Creative Problem-Solving
Market Trends
Organized Mindset
Relationship Building
Maintenance Requests
Flexible Schedule
Critical Thinking
Decision-Making
Social Media Engagement
Microsoft Office
Timeline
Leasing Consultant
The Grand Apartment Homes
05.2024 - 08.2024
Logistics Specialist
Army
03.2018 - 04.2024
Associates And Arts - Supply Chain Management
American Military University