Olin Lopez
Huntsville
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction, with experience in jail protocols. Excels in calendar management, scheduling, data entry, and database administration.
Overview
5
5
years of professional experience
Work History
Detention Officer
Morgan County Sherriff Department
10.2025 - Current
- Monitored inmate behavior to ensure safety and compliance with facility regulations.
- Assisted in conducting searches of individuals and property for contraband.
- Documented incidents and maintained accurate records of daily activities.
- Communicated effectively with law enforcement personnel and other staff members.
- Managed daily operations, including supervising inmate work details, meal distribution, and recreational activities.
- Participated in ongoing training sessions to stay current on best practices in detention management and security protocols.
- Created and maintained positive relationships with inmates to build rapport and trust.
- Implemented new technology solutions to improve monitoring and surveillance capabilities.
Administrative Support Coordinator
Behavioral Health Group
05.2025 - 10.2025
- Coordinated scheduling for behavioral health appointments, enhancing client access to services.
- Managed confidential patient records, ensuring compliance with HIPAA regulations and data integrity.
- Streamlined communication between clinical staff and patients, improving service delivery efficiency.
- Developed training materials for new administrative staff, fostering a knowledgeable workforce.
- Implemented process improvements in office workflows, increasing operational efficiency by reducing turnaround times.
- Assisted in budget tracking for departmental expenses, maintaining fiscal accountability and resource allocation.
- Collaborated with IT department to troubleshoot technical issues and implement software upgrades in a timely manner.
- Served as liaison between department heads and employees, facilitating clear communication channels across the organization.
- Provided top-notch customer service skills when interacting with both internal staff members and external clients or partners.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Improved office operations by automating client correspondence, record tracking and data communications.
Detention Officer
Madison County Commission
07.2021 - 05.2025
- Participated in training sessions to learn safety protocols and emergency procedures.
- Responded promptly to disturbances, maintaining order within the facility.
- Utilized surveillance equipment to monitor inmate activities throughout the detention area.
- Collaborated with team members to support a secure environment for both staff and inmates.
- Managed visitation schedules effectively to maintain an organized flow of visitors while adhering to security requirements.
- Facilitated positive relationships between staff members through open communication channels, fostering a cohesive team environment.
- Participated in regular audits and inspections of facility operations, demonstrating a commitment to maintaining high standards of safety, security, and efficiency within the detention center.
- Implemented new technology solutions to improve monitoring and surveillance capabilities.
Education
Criminal Justice
Calhoun Community College
Huntsville, AL01-2020
Certificate - Medical Assistant
Calhoun Community College
Huntsville, AL10-2018
Skills
- Patience and tolerance
- Emergency response
- Behavioral observation
- Crisis management
- Documentation skills
- File and record maintenance
- Teamwork and collaboration
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Effective communication
- Self motivation
- Task prioritization
Timeline
Detention Officer
Morgan County Sherriff Department
10.2025 - Current
Administrative Support Coordinator
Behavioral Health Group
05.2025 - 10.2025
Detention Officer
Madison County Commission
07.2021 - 05.2025
Criminal Justice
Calhoun Community College
Certificate - Medical Assistant
Calhoun Community College