Oliver Hooper
Englewood ,CO
Summary
Dynamic sales associate with proven customer service expertise at Homesafe, Gates, and others. Adept at building lasting relationships and solving inquiries efficiently. Recognized for teamwork and adaptability, I excel in fast-paced environments, utilizing strong communication skills and a keen understanding of customer needs to drive satisfaction and loyalty. I also excel learning things outside of my comfort zone, and adapting overall. I have worked many jobs where sales was the main point of emphasis and I plan on using all those skills going forward.
Overview
7
7
years of professional experience
Work History
Sales Associate
Homesafe
Littleton Colorado
05.2024 - Current
- Managed communications concerning home warranty inquiries via phone.
- Interacts with customers daily, offering sales pitches and solutions.
- Built relationships with customers to encourage maintaining customers.
- Collaborated daily in a team environment.
Pizza Maker/Front Of House
Frank The Pizza King
Englewood, CO
05.2018 - 03.2024
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Worked on and off here for the better part of 5 years
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Managed takeout and phone orders.
Exposition
Honey Butter Fried Chicken
Chicago, IL
10.2021 - 07.2023
- Full time service industry roll, customer service facing
- Many different roles on our team that varied depending on the day. Packing food, Either customer station, checking bags, or handling deliveries
- Skilled at working independently and collaboratively in a team environment
- Proven ability to learn quickly and adapt to new situations.
- Was up for management before leaving
Front Desk/Grounds
Gates Tennis Center
Denver, CO
05.2021 - 09.2021
- Performed dual duties as a Groundskeeper and at the Front Desk seamlessly.
- Managed waste disposal and maintained cleanliness of outdoor areas.
- Coordinated appointment bookings, executed merchandise transactions, and responded to calls.
- Left in September of 2021 to move, went back for a second time for early parts of 2024
Education
High School Diploma -
Heritage High School
Littleton, CO05.2021
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Phone
- Computer Interface
- Singing
- Acting
Timeline
Sales Associate
Homesafe
05.2024 - Current
Exposition
Honey Butter Fried Chicken
10.2021 - 07.2023
Front Desk/Grounds
Gates Tennis Center
05.2021 - 09.2021
Pizza Maker/Front Of House
Frank The Pizza King
05.2018 - 03.2024
High School Diploma -
Heritage High School