Oliver Gilbert - Johns
Austin,TX
Summary
Professional Summary:
As a crucial team member of a top-rated foundation repair contractor, I contributed to delivering exceptional service to residential and commercial clients throughout central Texas.
My role encompassed both customer-facing external sales and end-to-end project management, including oversight of multiple concurrent projects, directing field teams, liaising with internal procurement, and ensuring seamless client satisfaction and retention.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Associate - Project Manager
Quality Foundation Repair
03.2015 - Current
Achievements:
- Reduced major project rework by 70% implementing agile methodologies to better adapt to changing project requirements.
- Led multiple project teams to successfully delivering 85% projects on time and within budget.
- Increased new client acquisitions by 27% and closed projects by 38% by developing a sales and proposal approach that was customizable for each client.
- Maintained a 65% proposal to project close rate generating $980,000 in projects in 2023.
Education
Bachelor's - English Literature & Sociology
Brockenhurst College
Hampshire, UK09.2003
Skills
- Excellent Oral and Written skills
- Ability To Understand Customer Needs
- Ability To Build Rapport With Clients And Colleagues
- Good Listener/Note Taker
- Professional Demeanor
- Proficient in Zoho/ Salesforce CRM
- Teamwork and Collaboration
- Time Management
- Ability to Qualify Prospects
Certification
Certified Lifeguard CPR Trained
Timeline
Sales Associate - Project Manager
Quality Foundation Repair
03.2015 - Current
Bachelor's - English Literature & Sociology
Brockenhurst College
Certified Lifeguard CPR Trained
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