Summary
Overview
Work History
Education
Skills
Timeline
Generic

Oliver Weekly

Crandall,Texas

Summary

  • Customer-oriented General Manager with 20 years of experience focused on increasing revenues and expanding margin.
  • Dedicated to delivering positive customer experiences that promote repetitive and loyal business.
  • Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.
  • Easily adapts to new situations and challenges to enhance the organizational brand.
  • Organized and dependable
  • Successful at managing multiple priorities with a positive attitude and willingness to take on added responsibilities to meet team goals.

Overview

20
20
years of professional experience

Work History

General Manager

99only
01.2023 - Current
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget, employee reviews, training, and schedules
  • Partnered with vendors and suppliers to effectively manage and budget.
  • Maximize efficiency by coaching and mentoring personnel on company policy
  • Ensure that customers’ expectations are met (and exceeded!) by keeping the store organized and clean, with well-stocked displays.

Grocery Manager

FIESTA MART
06.2020 - 01.2023
  • Delegated tasks and duties to grocery staff
  • Review inventory levels and place orders for restocking purposes.
  • Keep grocery team in strict compliance with workplace standards
  • Reduced waste and pursued revenue development strategies
  • Train personnel in equipment maintenance
  • Oversee warehouse receiving and inventory

Certified Sr. Sales Associate

SEVEN ELEVEN
08.2016 - 06.2020
  • customer service
  • cashier
  • lottery
  • food service
  • stock
  • receive vendors
  • order writer

Store Manager

FAMILY DOLLAR
01.2015 - 04.2016
  • Managed daily operations; arranged employee schedules, delegated work activities ,interviewed and hired, provided training, resolve issues that occurred during the day.
  • Managed inventory control, cash control, and store opening and closing procedures.

Store Manager

FAMILY DOLLAR
03.2011 - 09.2014
  • Manage all store activities, organization, maintenance, and purchasing functions.
  • complete routine store inventories.
  • Maximized sales and minimized shrinkage
  • Oversee employee performance, corrected problems, and increased efficiency

Sales Associate

JC PENNY
12.2010 - 02.2011
  • Provided exceptional customer services to hundreds of store patrons; greeted customers, and assisted customers with locating merchandise; stocked and organized products on the sales floor; processed customer purchases and returns; assisted fellow associates grow in their skills; provided troubleshooting for problems that occurred during daily store operation; maintained product presentation and replenished products on the store floor.

Grocery Replenishment Specialist

Publix Supermarkets Store
02.2005 - 11.2010
  • Provided exceptional customer service
  • stock
  • maintain store inventory
  • receive and process warehouse products
  • process store orders

Certified Sales Associate

SEVEN ELEVEN
01.2004 - 01.2005
  • Maintained daily operations to keep store functioning smoothly; ensured a clean and safe environment for patrons; processed customer purchases using electronic cash register and ensured correct change was given back; displayed products according to company standards; provided excellent customer service; troubleshot problems that occurred during daily store operation; prepped food for deli area; provided training to fellow employees.

Education

Associate of Applied Science - COMPUTER TECHNOLOGY

Lincoln College
Robinson, IL
06.2003

Skills

  • Effective Leader
  • Staff Supervision
  • Budget Analysis
  • Project Planning
  • Training and Development
  • Inventory Control
  • Facility Management
  • Verbal and Written Communication
  • Customer Relationship Management

Timeline

General Manager

99only
01.2023 - Current

Grocery Manager

FIESTA MART
06.2020 - 01.2023

Certified Sr. Sales Associate

SEVEN ELEVEN
08.2016 - 06.2020

Store Manager

FAMILY DOLLAR
01.2015 - 04.2016

Store Manager

FAMILY DOLLAR
03.2011 - 09.2014

Sales Associate

JC PENNY
12.2010 - 02.2011

Grocery Replenishment Specialist

Publix Supermarkets Store
02.2005 - 11.2010

Certified Sales Associate

SEVEN ELEVEN
01.2004 - 01.2005

Associate of Applied Science - COMPUTER TECHNOLOGY

Lincoln College
Oliver Weekly