Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Affiliations
Timeline
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Olivia Albright

Locust Grove,GA

Summary

Customer-focused Retail Associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Sales Associate

Claire's
Locust Grove, GA
09.2021 - 08.2023
  • Successfully operated the Point of Sales (POS) system while accurately processing transactions, handling customer payments, and managing returns. Maintained a smooth checkout process by ensuring efficiency and accuracy in every sale. Contributes to overall store effectiveness in delivering a positive customer experience.
  • Successfully managed distribution of new merchandise in store, ensuring availability of products, boosting sales, and maintaining well-stocked and organized retail environment according to company standards.
  • Assisted in the store rearrangement, I actively participated in the store rearrangement process by helping to redesign product placement and layout, ensuring an efficient and appealing store environment This was done to optimize the store's layout, enhance the shopping experience for customers, and boost engagement and sales by creating a more accessible and attractive shopping environment
  • Cleaning up the store after closing. I performed end-of-day cleaning tasks, including sweeping floors, cleaning windows, and wiping down the ear piercing station to ensure a sanitary and welcoming environment. This was done to maintain a high standard of cleanliness, ensure a pleasant experience for customers, and prepare the store for the next day's operations.

Education

American Studies - Concentration in Communication, Literature And Media

College Of Coastal Georgia
Brunswick, GA
05.2027

Skills

  • Product Sales
  • Payment Processing
  • Sales Strategies
  • POS System Operation
  • Reading comprehension skills
  • Merchandise Display
  • Product Promotions
  • Cash Handling
  • Stocking and Receiving

Accomplishments

  • Endeavor Awards
  • CCGA Presidents List - Fall 2023
  • Certified Pathway Completer in AgriScience
  • Certified Pathway Completer in Audio/Visual/TV and Film
  • FFA Chapter Degree
  • A/B Honor Roll (Spring/Fall 2022-23)
  • A Honor Roll (Fall 2022)
  • Perseverance Award- 3rd Grade 2011

Certification

  • Audio and Video Production Certification

Affiliations

  • 2021-2023, Locust Grove FFA: Locust Grove High School
  • 2011-2019, Extreme Youth Church: Youth Group- Concord, North Carolina

Timeline

Sales Associate

Claire's
09.2021 - 08.2023

American Studies - Concentration in Communication, Literature And Media

College Of Coastal Georgia
Olivia Albright