Olivia Atkins
Montgomery,LA
Summary
Experienced with healthcare procedures and patient assistance. Utilizes strong organizational skills to maintain efficient office operations and support patient care. Knowledge of medical terminology and clinical protocols ensures smooth coordination and effective patient communication.
Overview
7
7
years of professional experience
Work History
Medical Assistant
Alexandria Urology Associates
03.2021 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Owner/Manager of Operations
Poppy Lane Boutique
09.2019 - 07.2021
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Runner/Legal Intern
Armour Law Firm
08.2017 - 05.2018
- Ran errands for various employees throughout company.
- Maintained a professional demeanor while interacting with colleagues and clients during deliveries.
- Reduced delivery times by efficiently navigating routes and prioritizing tasks based on urgency.
Education
Associate of Science - Nursing
Northwestern State University of Louisiana
Natchitoches, LA05-2025
High School Diploma -
Grace Christian School
Alexandria05-2017
Skills
- HIPAA compliance
- Patient scheduling
- Medical terminology knowledge
- Vital sign monitoring
- EMR / EHR
- Clinical documentation
- Patient-focused care
- Procedure assistance
- Compassionate
- CPR
- Specimens collection and processing
- Sterilization techniques
Timeline
Medical Assistant
Alexandria Urology Associates
03.2021 - Current
Owner/Manager of Operations
Poppy Lane Boutique
09.2019 - 07.2021
Runner/Legal Intern
Armour Law Firm
08.2017 - 05.2018
Associate of Science - Nursing
Northwestern State University of Louisiana
High School Diploma -
Grace Christian School
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