Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Olivia Barnes

Montgomery,AL

Summary

Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Supervisor

Victoria Secret
08.2023 - Current
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.

Substitute Teacher

Spur
09.2021 - Current
  • Increased student comprehension by utilizing differentiated instruction methods tailored to individual learning styles.
  • Enhanced classroom management by implementing positive reinforcement strategies and maintaining clear expectations for behavior.
  • Promoted a collaborative learning environment through group projects and peer-to-peer activities, fostering teamwork and communication skills.
  • Boosted student engagement with interactive lessons, incorporating real-world examples and hands-on activities.

Medical Assistant

East Montgomery Christian Family Medicine
03.2023 - 10.2023
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
  • Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.

Patient Care Technician

Jackson Hospital And Clinic
01.2022 - 02.2023
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Reduced stress for patients and families through effective communication and empathetic support.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.

Education

Associate of Science - General Studies

Troy University
Troy, AL
12.2023

Associate of Science - Medical Assisting

Fortis College
Montgomery, AL
03.2020

Skills

  • Strategic Planning
  • Business Development
  • Staff Management
  • Operations Management
  • Mathematics Instruction
  • Oral communication
  • Project-based learning

Certification

  • First Aid/CPR Certified
  • Licensed Substitute Teacher - 06/30/2028

Languages

English
Full Professional

Timeline

Supervisor

Victoria Secret
08.2023 - Current

Medical Assistant

East Montgomery Christian Family Medicine
03.2023 - 10.2023

Patient Care Technician

Jackson Hospital And Clinic
01.2022 - 02.2023

Substitute Teacher

Spur
09.2021 - Current

Associate of Science - General Studies

Troy University

Associate of Science - Medical Assisting

Fortis College

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Olivia Barnes