Olivia Ballantyne
Hillsboro,OR
Summary
Professional Summary
I'm a motivated team member skilled in customer engagement, committed to going beyond expectations with strong conflict resolution skills, adaptability, and ensuring quality service, while supporting team members where I can for maximum efficiency. Seeking to transition into new environment, utilizing these skills to contribute effectively to new team as well as continue to learn and grow.
Overview
1
1
year of professional experience
Work History
Crew Member
Einsteins Bros Bagels
Beaverton, OR
10.2025 - 03.2026
- Managed order processing, ensuring accuracy and smooth operation for team handling food preparation or customer checkout.
- Handled food preparation, maintaining quality and accuracy while adhering to efficiency and safety standards.
- Assisted coworkers managing high-demand periods by providing quick support with consistent running eggs, walking completed orders, item retrieval, etc.
- Maintained cleanliness and stocked items in back by washing dishes, cleaning the bathrooms, and prepping needed various ingredients for the day.
- Successfully collaborating with team members to complete tasks quickly and efficiently.
Event Staff Member
Event Pros NW
Oregon
04.2025 - 01.2026
- Ensured compliance with event safety measures, promoting a secure environment.
- Verified activity status of individuals within event grounds as ticket holders or staff members.
- Engaged with customers to improve service experience and address concerns.
- Monitored perimeter for unauthorized access and potential security threats.
- Inspected bags for prohibited items at security checkpoints.
Skills
- Food handling
- Order processing
- Point-of-sale system
- Customer service
- Teamwork and collaboration
- Adaptability
- Conflict resolution
Timeline
Crew Member
Einsteins Bros Bagels
10.2025 - 03.2026
Event Staff Member
Event Pros NW
04.2025 - 01.2026