OLIVIA BAUMANN
Crystal Lake,IL
Summary
Dedicated and enthusiastic account executive professional seeking sales opportunities with progressive experience in client relationships, problem solving, and handling multiple projects in a deadline-driven environment. Ambitious contributor with a passion for building relationships, seeking out creative solutions to ensure customer success, and positively impacting an organization.
Overview
9
9
years of professional experience
Work History
Senior Account Executive
ECHO GLOBAL LOGISTICS
2022.09 - 2024.06
- Key business partner to two multi-million-dollar accounts who strengthened client relationships and provided effective solutions through extensive knowledge on relevant modes of transportation
- Grew existing accounts up to 30% from 2022 to 2023 by identifying areas to increase shipment volume
- Selected by department leaders to be a part of a new learning and development program called Emerging Leaders, which focuses on strengthening key leadership skills among the company’s top talent
- Prepared, lead and participated in weekly, monthly, and quarterly business reviews with clients to report upon KPI’s and cultivate continuous improvement initiatives
- Identified areas where clients received nearly $1 million in unapplied account credit, and analyzed shipping patterns to cut quarterly transportation costs by $50,000
- Oversaw all account billing to ensure positive financial performance, identify opportunities to increase GP, and ensure all client and carrier invoices are accurate and paid on time
- Trained new team members to help them develop necessary skills to be successful in the role.
Account Executive
ECHO GLOBAL LOGISTICS
2021.07 - 2022.09
Server
1776 Restaurant
2021.02 - 2021.07
Childcare Professional
Self-Employed
2019.05 - 2019.08
Digital Marketing Intern
JA FRATE
2018.05 - 2018.08
- Managed the new marketing system as well as a marketing campaign calendar to track lead generation
- Created and published content such as press releases, social media posts, email campaigns and newsletters
- Set up and optimized a CRM system to manage contacts and track relationships
- Collaborated with the sales team by cultivating dozens of potential clients and assisting with sales calls.
Server
Basta Pizzeria Ristorante
2017.04 - 2018.05
Server
The Airliner
2016.10 - 2017.04
Server
Georgio’s Pizzeria
2015.08 - 2016.08
Education
B. A. ENTERPRISE LEADERSHIP -
UNIVERSITY OF IOWA
Iowa City, IA08.2020
Skills
- Client Relationship Management
- Multitasking and Organization
- Team Collaboration & Leadership
- Business Process Knowledge
Supplementaryexperience
- Server, 1776 Restaurant, Crystal Lake, IL, 02/2021, 07/2021
- Childcare Professional, Self-Employed, Crystal Lake, IL, 05/2019, 08/2019
- Server, Basta Pizzeria Ristorante, Iowa City, IA, 04/2017, 05/2018
- Server, The Airliner, Iowa City, IA, 10/2016, 04/2017
- Server, Georgio's Pizzeria, Crystal Lake, IL, 08/2015, 08/2016
Timeline
Senior Account Executive
ECHO GLOBAL LOGISTICS
2022.09 - 2024.06
Account Executive
ECHO GLOBAL LOGISTICS
2021.07 - 2022.09
Server
1776 Restaurant
2021.02 - 2021.07
Childcare Professional
Self-Employed
2019.05 - 2019.08
Digital Marketing Intern
JA FRATE
2018.05 - 2018.08
Server
Basta Pizzeria Ristorante
2017.04 - 2018.05
Server
The Airliner
2016.10 - 2017.04
Server
Georgio’s Pizzeria
2015.08 - 2016.08
B. A. ENTERPRISE LEADERSHIP -
UNIVERSITY OF IOWA