Overview
Work History
Education
Skills
Accomplishments
Community Engagement
Timeline
Generic

Olivia A Bedard

20 Osprey Rd, Niantic ,CT

Overview

6
6
years of professional experience

Work History

Receptionist

Atria Senior Living
05.2024 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Responded to inquiries from callers seeking information.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.

Daycare Assistant Teacher

Bright And Early
05.2023 - 09.2023
  • Enhanced learning environment by creating and implementing age-appropriate lesson plans and activities.
  • Boosted children''s social skills development through group play, interactive games, and role-playing activities.
  • Ensured child safety by maintaining a clean, organized, and hazard-free facility at all times.
  • Supported students'' emotional growth by fostering a nurturing, inclusive, and respectful classroom atmosphere.
  • Improved communication between parents and staff by providing regular updates on student progress and upcoming events.
  • Assisted lead teacher in designing curriculum and instructional materials for diverse student needs.

Floor Staff Member

Lancer Catering
06.2022 - 11.2022
  • Provided catering services to weddings, parties and private events
  • Accommodated guests when something was not to their satisfaction
  • Fast paced environment
  • Group work to keep the flow running efficiently

Guest Services Staff Member

Mystic Aquarium
05.2021 - 07.2022
  • Responded to Guests complaints, comments, and concerns, which led to improved guest experience when visiting Mystic Aquarium
  • Ran tours for private guests and made connections 1 on 1 to make their experience personal and relatable with information about the animals and the aquarium
  • Trained employees at request of managers

Floor Staff Member

Regal Cinemas
04.2019 - 03.2020
  • Communication with customers professionally and proactively in a fast paced environment to provide product information ; trained new employees and completed other general duties as assigned such as selling tickets.

Education

Some College (No Degree) - Business Administration, HR Minor

Merrimack College
North Andover, MA 09/2020- 05/2022

Bachelor of Labor Relations And Human Resources - Human Resources Management

Eastern Connecticut State University
Willimantic, CT
05.2024

Skills

  • Ability to connect and interact
  • Adaptable / Resilient
  • Integrity
  • Trustworthy
  • Leadership
  • Outgoing

Accomplishments

  • PwC Accounting Careers Leadership Bryant University, Smithfield, RI. June 23 -28, 2019

    • A week-long program providing an opportunity to learn more about the accounting profession taught by Bryant University faculty, student mentors and PricewaterhouseCoopers staff. Program involved development of a business and research into requirements for success through a Strengths, Weaknesses, Opportunities, and Threats (SWOT) analysis and financial statement and other financial bookkeeping required to run a business.


Community Engagement

  • Special Olympics Connecticut — Winter Volunteer February 2019

Helped athletes at the International Skating Center in Simsbury, CT get on and off the ice. Provided support and encouragement during events. Offered directions and assistance wherever needed.  


  • The Outreach Program — Niantic, CT - Volunteer April 2019

Assisted in preparing care packages for the homeless. 


  • St. John’s Episcopal Church — Niantic, CT - Volunteer June 2019

Participated in church grounds spring clean up and weeding. 


  • St.Joseph Senior Living Center- Willimantic, CT 2024 (current )

Help the residents with activities, exercise, and BINGO. 


  • Charles H Barrows Stem Academy After School Program- North Windham, CT 2024 (current)

Help students with activities and homework. 



Timeline

Receptionist

Atria Senior Living
05.2024 - Current

Daycare Assistant Teacher

Bright And Early
05.2023 - 09.2023

Floor Staff Member

Lancer Catering
06.2022 - 11.2022

Guest Services Staff Member

Mystic Aquarium
05.2021 - 07.2022

Floor Staff Member

Regal Cinemas
04.2019 - 03.2020

Some College (No Degree) - Business Administration, HR Minor

Merrimack College

Bachelor of Labor Relations And Human Resources - Human Resources Management

Eastern Connecticut State University

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Olivia A Bedard