Dynamic and dependable professional with extensive experience in customer service and emergency response at the Parks and Recreation Department. Proven ability to resolve conflicts and educate patrons on safety practices, while demonstrating strong leadership and organizational skills. Recognized for maintaining a positive environment, and ensuring the well-being of children and customers in various settings.
Overview
2026
2026
years of professional experience
Work History
Lifeguard
Parks and Recreation Department
La Grange, Kentucky
05.2024 - 08.2025
During my time lifeguarding at the Oldham County Aquatic Center, I monitored the safety and well-being of the patrons who visited. I also spent many hours taking care of the upkeep of the pool, including the bathrooms, pool deck, office area, and surrounding grounds. Being surrounded by often unsatisfied customers who wanted more than we offered, I learned to handle disagreements and how to manage the conflict so that the customer leaves either satisfied or discreetly due to their breaking the rules or causing a disturbance. Lifeguarding has taught me quick reaction time to emergency situations and how to spot an emergency before surrounding patrons. In addition to practicing quick response time, I prioritized educating patrons on water safety practices through interactive demonstrations and discussions.
Even though I was a lifeguard, I did many other things as well, including working in the snack bar when it was busy and help was needed. I am also experienced with cash registers, having often worked at the gate when short a person, so I am very comfortable speaking and handling customer transactions.
Floater group leader
the YMCA
La Grange, Kentucky
06.2023 - 08.2023
Working as a floater at the YMCA summer camp helped teach me patience with children, and I learned to improvise and work with what I had when I was given little to no training prior.
I also did the majority of the cleanup, including craft rooms after use, lunchtime cleanup, and group area cleanup, etc.
I am familiar with the use of walkie-talkies, using them at both the Y and the aquatic center.
Babysitter
Family Friends & Others
La Grange, Kentucky
Though not an official job, I have babysat throughout the years for many satisfied families, receiving no complaints and many praises from both parents and children.
I also have experience working with children who have special needs.
Education
High School Diploma -
Oldham County High School
Oldham County La Grange KY
05-2026
Skills
Customer service
Conflict resolution
Emergency response
Team collaboration
Childcare
Communication skills
Safety management
Cash handling
Organization and time management
Dependable and responsible
Leadership
Problem-solving
Friendly, positive attitude
well versed in academic language having taken many AP classes including English