Summary
Overview
Work History
Education
Skills
Certification
Timeline
SalesAssociate

Olivia Berry

Schertz

Summary

Proven Sales Associate at Boot Barn, adept in customer service and problem-solving, enhanced store performance through exceptional teamwork and collaboration. Achieved high accuracy in financial transactions, fostering repeat business by building strong customer relationships. Demonstrates multi-tasking strength and effective communication, contributing to positive customer experiences and operational efficiency.

Developed skills in fast-paced retail environments, ready to transition into a new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Sales Associate

Boot Barn
11.2021 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Cashier

Whataburger 3009
06.2021 - 11.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.

Education

High School Diploma -

Bryan P. Steele
Cibolo
05-2024

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Verbal/written communication
  • Client service

Certification

  • First Aid/CPR/AED Certification - American Red Cross or American Heart Association.
  • Food Handler's Card – Various State-Specific Health Departments.
  • Basic Life Support Certification (BLS)
  • OSHA Certified
  • Infection Control and Prevention Training
  • NHA Certificate
  • Be There Certificate
  • Bloodborne Pathogen Training Certificate
  • HIPAA Training Certificate
  • Stop The bleed training Certificate

Timeline

Sales Associate

Boot Barn
11.2021 - Current

Cashier

Whataburger 3009
06.2021 - 11.2021

High School Diploma -

Bryan P. Steele

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Olivia Berry