Olivia Bleker
Austin,TX
Summary
A marketing senior with a strong passion for developing new creative ideas to support business growth, throughout eight years of retail experience. Proven track record in merchandise procurement, scheduling, financial management, supplier relations, and effective sales strategies. Adept in marketing initiatives to drive business growth. Strong multitasker with a keen eye for detail and a commitment to exceeding customer expectations. Well-versed in planning and executing daily and special inventory buys. Proficient in purchasing and procurement environments. Expert at supporting businesses with high-quality, reliable goods delivered on consistent schedule.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Hostess
Ciclo at The Four Seasons
10.2023 - Current
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.
Manager
c.jane
08.2020 - 09.2023
- Maintained professional, organized, and safe environment for employees and patrons
- Developed and implemented business strategies to achieve business goals and stay competitive
- Improved marketing to attract new customers and promote business
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement
- Tracked store inventory and coordinated new purchases to keep adequate merchandise on hand for sustained sales.
Sales Associate
C.jane
06.2015 - 08.2020
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Education
Bachelor of Arts - Marketing
St. Edward's University
Austin, TX06.2024
Skills
- Retail Metrics and Goals
- Returns and Exchanges
- Service Contracts
- Merchandise Financing
- Customer Demographics
- Retail Advertising
- Brand Development
- Vendor Selection
- Inventory Analysis
- Store Trends
- Social Ad Campaigns
- Social Media Management
- Preparing for Events
- Complaint Handling
- Guest Engagement
- Reservation Coordination
Certification
- Business Writing Principles- LinkedIn Learning
- Inbound Marketing Certified- HubSpot Academy
Timeline
Hostess
Ciclo at The Four Seasons
10.2023 - Current
Manager
c.jane
08.2020 - 09.2023
Sales Associate
C.jane
06.2015 - 08.2020
Bachelor of Arts - Marketing
St. Edward's University
- Business Writing Principles- LinkedIn Learning
- Inbound Marketing Certified- HubSpot Academy
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