Olivia Brierly
Grand Rapids,Michigan
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at driving sales and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing satisfaction.
Overview
6
6
years of professional experience
Work History
Assistant Manager
Urban Outfitters, Inc.
10.2019 - Current
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Office Assistant
Beckan Industries
06.2018 - 10.2019
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
Education
High School Diploma -
Gull Lake High School
Richland, MI06.2018
Skills
- Sales Strategies
- Customer Relations
- Staff Management
- Onboarding Processes
- Shift Planning
- Money Handling
- Product and Service Knowledge
- Team Motivation
Hobbies
- Car Enthusiast
- Gaming
- Pickleball
- Lake Activities
Timeline
Assistant Manager
Urban Outfitters, Inc.
10.2019 - Current
Office Assistant
Beckan Industries
06.2018 - 10.2019
High School Diploma -
Gull Lake High School
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