Stephanie Langley
Hudson,FL
Summary
Dynamic professional with a proven track record at Wendy's, excelling in employee training and guest complaint resolution. Skilled in order management and effective communication, I drive business growth and enhance customer satisfaction through strategic sales initiatives and team leadership. Committed to fostering a high-performing work environment.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Manager
Wendy's
New Port Richey, FL
10.2021 - Current
- Order truck
- Handle guest complaints
- Hands on training for new hires
- Did interviews
- Did weekly counts and paper work
- Worked along side of the general manager to grow the business
Customer Sales Associate
Home Depot
Waterville, ME
05.2020 - 09.2021
- Customer Service
- Answering Phones
- Place Orders
- Tag Orders
- Sales
- Returns
Sales Associate
Marden's Inc.
Waterville, ME
09.2020 - 10.2020
- Stocked shelves
- Cash Register
- Inventory
- Sales
Customer Service Associate
T-Mobile
Waterville, ME
12.2015 - 03.2020
- Customer Service & Troubleshooting via Telephone & Computer
- Customer conflict
Education
High school diploma or GED -
Augusta Adult Ed
Augusta, ME12-2004
Skills
- Order management
- Employee training
- Guest complaint resolution
- Business growth strategies
- Customer relationship management
- Sales forecasting
- Staff scheduling
- Effective communication
- Team building
- Problem solving
- Time management
- Quick service and fast food
- Cash handling
- Inventory management
- Store management
- Sales strategies
- Planogram development
- Merchandising strategies
- Serving experience
- Conflict resolution
- Leadership development
- Employee engagement
- Budgeting and finance
- Sales reporting
- Orientation and training
- Reporting and documentation
- Staff management
- Performance reviews
- Policy administration
- Team leadership
- Sales growth strategies
- Staff development
- Workplace safety compliance
- Goal setting and supervision
Certification
ServSafe food protection manager certification
Personal Information
- Willing To Relocate: Hudson, FL
- Authorized To Work: US for any employer
References
References available upon request.
Timeline
Assistant Manager
Wendy's
10.2021 - Current
Sales Associate
Marden's Inc.
09.2020 - 10.2020
Customer Sales Associate
Home Depot
05.2020 - 09.2021
Customer Service Associate
T-Mobile
12.2015 - 03.2020
High school diploma or GED -
Augusta Adult Ed
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