Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
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Olivia Bryan

Clermont,FL

Summary

I am a high achiever, focused on delivering an excellent customer experience. I am able to quickly learn new things and partner well with teammates to accomplish a common goal.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Southern Hill Farms
Clermont, FL
10.2022 - 06.2024
  • Assisted customers with product selection, ordering, returns, and exchanges.
  • Developed strong customer relationships to encourage repeat business.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Assisted customers with price checks, lifting heavy items and addressing other inquiries.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Answered customer inquiries and provided accurate information regarding products and services.

Camp Counselor

Lake Sumter State College - Kids College
Clermont, FL
06.2021 - 07.2021
  • Organized, supervised, and engaged in camp activities, such as arts and crafts, and sports.
  • Encouraged camper participation in recreational activities through enthusiastic leadership style.
  • Welcomed participants and directed to assigned areas.
  • Managed conflict resolution among campers, promoting a positive and supportive community atmosphere.
  • Established and built relationships with campers to ease fears in new environment.
  • Tracked attendance, checking off present individuals.

Education

Bachelor of Science - Sports Management

University of South Florida
Tampa, FL
05-2028

High School Diploma -

Lake Minneola High School
Clermont, FL
05-2024

Skills

  • Multitasking and Organization
  • Customer Service
  • Team Collaboration
  • Relationship Management
  • Photography
  • Microsoft Offices

Accomplishments

  • Graduated highschool with the highest academic achievement (Summa Cum Laude)

Certification

  • Early Childhood Certification
  • Servsafe Certification - Food Service & Quality

Timeline

Customer Service Representative

Southern Hill Farms
10.2022 - 06.2024

Camp Counselor

Lake Sumter State College - Kids College
06.2021 - 07.2021

Bachelor of Science - Sports Management

University of South Florida

High School Diploma -

Lake Minneola High School

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Olivia Bryan