Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
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Olivia Cameron

Westchester,IL

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities, honed at Sha-Poppin' and the Chicago Transit Authority. Committed to maintaining professional relationships to increase profitability and drive business results. with a strong background in customer service, Excelled in enhancing customer satisfaction and relationship building, coupled with proficiency in complaint handling and problem-solving. Demonstrated exceptional teamwork, collaboration, and communication skills, contributing to significant project improvements and efficient operations.

Overview

2
2
years of professional experience

Work History

Customer Service

Sha-Poppin'
05.2024 - Current
  • Provided company information and policies to customers upon inquiry and answered questions via phone.
  • Described product and service details to customers to provide information on products.
  • Developed working relationships with co-workers and external customers.
  • Enhanced customer satisfaction by providing timely and accurate information on products and services.

Transportation Intern

Chicago Transit Authority, CTA
06.2024 - 08.2024
  • Collaborated with other interns on projects
  • Participated in weekly team meetings, contributing valuable insights for the internship program
  • Shadowed experienced professionals during daily tasks, gaining hands-on experience with various aspects of the transportation industry.
  • Supported other interns with a service project at the Chicago Food Depository
  • Administrative work such as filing documents

Transportation Intern

Chicago Transit Authority, CTA
06.2023 - 08.2023
  • Collaborated with other interns on a project to analyze historical shipping data, identifying areas for improvement in future operations.
  • Helped to create a small community garden with staff and other interns
  • Administrative work such as filing documents.

Transportation Intern

Chicago Transit Authority, CTA
06.2022 - 08.2022
  • Worked alongside other interns doing team building and bonding exercises.
  • Participated in weekly team meetings

Education

Fenwick High School
Oak Park, IL
05.2025

Skills

  • Complaint Handling
  • Social Media
  • Customer Relationship Management
  • Relationship Building
  • Customer Engagement
  • Public Speaking
  • Customer Service
  • Problem-Solving
  • Attention to Detail
  • Multitasking
  • Reliability
  • Excellent Communication
  • Teamwork and Collaboration

Accomplishments

  • Recipient of the Be You x10 - LINK Unlimited Scholars
  • Recipient of the Exemplary Scholar Award - LINK Unlimited Scholars
  • Peer Mentor - LINK Unlimited Scholars
  • Student Ambassador - LINK Unlimited Scholars
  • Student Tutor - Fenwick Highschool
  • Student Ambassador - Fenwick Highschool
  • Recipient of MVP 3x - Fenwick Girls Bowling
  • College Board National Recognition
  • Captain of Girls Bowling - Fenwick

Additional Information

Athletics/Sports

Fenwick Highschool Girls bowling - 2021-2024

Fenwick Highschool Girls Track - 2023-2024

Fenwick Highschool Girls Cheer - 2021-2023

Fenwick Girls Softball - 2021 - 2023


Clubs

BSU

Spanish Club

Student Council

Timeline

Transportation Intern

Chicago Transit Authority, CTA
06.2024 - 08.2024

Customer Service

Sha-Poppin'
05.2024 - Current

Transportation Intern

Chicago Transit Authority, CTA
06.2023 - 08.2023

Transportation Intern

Chicago Transit Authority, CTA
06.2022 - 08.2022

Fenwick High School

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Olivia Cameron