Open To Work
Olivia Carter
Woody Folsom AutoGroup
Louisville,KY
Work Preference
Job Search Status:
Open to work
Work Type
Part TimeContract WorkGig WorkConsulting
Location Preference
On-SiteRemoteHybrid
Location:
Louisville, KY
Open to relocation:
Yes
Minimum Desired Compensation
$45000/yr
1
Certification
10
years of professional experience
Behavioral health professional and Clinical Psychology Psy.D. student with experience in case management, crisis intervention, program management, trauma-informed care, and collaboration with courts and communities. Holds an M.S. in Clinical Psychology and brings a strong background in supporting individuals with complex behavioral health needs, coordinating multidisciplinary services, and managing high-responsibility clinical and administrative operations. Currently pursuing doctoral training with emphases in Forensic Psychology and Neuropsychology and participating in forensic psychology research.
Work History
SAVES Navigator
4 Months- Serve as a liaison between clients, community partners, and judicial circuit for the statewide SAVES pilot program.
- Provide trauma-informed soft case management, resource coordination, and crisis-sensitive client support.
- Assist the Georgia Commission on Family Violence in developing and delivering domestic violence trainings for agency staff.
- Co-develop a statewide resource database of services, shelters, treatment providers, and legal supports.
- Build relationships with courts, community agencies, and multidisciplinary teams to strengthen service access.
- Support implementation and data tracking for this new statewide initiative.
- Evaluated program effectiveness, recommending improvements to enhance service quality.
Vehicle Transport Coordinator & Customer Liaison
5 Months- Coordinated the safe and timely transportation of customer vehicles while adapting to changing schedules, priorities, and operational needs
- Served as a primary liaison between customers and company personnel, maintaining clear communication throughout the vehicle transportation process
- Addressed customer concerns and complaints professionally, using problem-solving and de-escalation skills to resolve issues efficiently
- Completed and maintained required transportation documentation and vehicle-related paperwork with accuracy and attention to detail.
- Responded quickly to unexpected logistical or customer-service issues, exercising sound judgment and independently identifying appropriate solutions.
- Provided professional, customer-focused service while managing multiple responsibilities in a fast-paced environment
Site Manager
3 Months- Oversaw daily operations, ensuring compliance with regulatory standards and organizational policies.
- Led staff training initiatives to enhance team skills and improve service delivery efficiency.
- Developed and implemented strategic plans to optimize resource allocation and operational effectiveness.
- Facilitated communication between departments to align goals and improve patient care outcomes.
- Conducted regular performance evaluations, providing constructive feedback to promote professional growth.
- Managed crisis situations effectively, ensuring safety and well-being of clients and staff during emergencies.
- Collaborated with external partners to expand service offerings and increase community engagement initiatives.
- Developed strong relationships with clients through consistent communication of project updates and prompt resolution of concerns or issues.
- Interviewed, hired, and trained new workers.
- Coordinated training programs for new hires, ensuring all team members were knowledgeable about company policies, safety practices, and job-specific skills.
Program Manager of Appling MH Day Services
2 Years 4 Months- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Identified program obstacles and communicated possible impacts to team.
- Coached team members on productivity strategies to accomplish challenging goals.
- Developed and maintained logistics workflows, procedures and reports.
- Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
- Participated in psychiatric consultation, supervision, program meetings and in-service trainings.
- Monitored program performance and outcomes for successful delivery of services.
Case Manager BHP IV
8 Months- Helped clients receive appropriate, high-quality care with reasonable results.
- Identified care needs of individual clients and coordinated responses based on physician advice, insurance limitations and procedural costs.
- Evaluated treatment plans against individual goals and healthcare standards.
- Participated as member of multi-disciplinary team providing on-going case management services to adults with severe and persistent mental illnesses and substance abuse.
- Provided crisis intervention and risk assessments.
- Developed and implemented safety plans for clients at risk of harm to provide protection.
- Facilitated individual sessions to promote positive behavior change for clients.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
Co-Founder
2 Months- Developed community service and Equine-Assisted Learning program for youth in Department of Juvenile Justice of Madison County.
- Created program proposal and presented it to Madison County Juvenile Court Judge.
- Implemented program in Madison County, Georgia.
Intern
4 Months- Develop understanding and participate in court system.
- Work on projects by using knowledge gained in classes to put together recommendations for issues.
- Build rapport with clients to facilitate trusting relationship and provide setting conducive to growth.
- Build and maintain relationships with personnel using strong collaboration and teamwork skills.
- Attend depositions and court proceedings.
- Adhere to privacy laws to avert possible information breaches and protect client data.
Farm Hand
6 Years 2 Months- Replaced animal's hay and water regularly while watching animals for changes in behavior or demeanor.
- Checked farmland for issues in need of attention, such as fences to mend and broken pipes to fix.
- Operated farm equipment such as tractors and trucks with extreme care and precision.
- Monitored inventories of animal feed, planting supplies and farm tools to maintain smooth farm operations.
Volunteer (10 Hours)
2 Months- Supported in equine-assisted therapy for emotionally disturbed youth.
- Built positive rapport with client.
- Provided guidance and support to participants to promote memorable and beneficial experiences.
Volunteer (60 Hours)
1 Year 4 Months- Co-produced and co-created podcast.
- Used strong interpersonal communication skills to convey information to others.
Volunteer (20 Hours)
3 Months- Engaged in community outreach to aid program mission centered on community support and enrichment.
- Coordinated food, clothing and household items for disadvantaged individuals and families.
- Greeted visitors and answered questions about program, requirements and opportunities.
- Developed strong interpersonal communication skills to promote relationship building with internal and external customers.
Volunteer (20 Hours)
3 Months- Assisted paid administrative staff with keeping records of attendance up to date.
- Created engaging environment to foster sense of belonging for participants.
- Helped with special event: Vacation Bible School.
- Served as positive adult role model for older youth through appropriate dress, speech and attitude.
- Maintained confidentiality with children of their complaints or issues.
Babysitter
2 Years 3 Months- Communicated positively with child and parent.
- Fostered close relationships with child by discussing school, friends and hobbies.
- Encouraged child to be understanding and patient with others.
- Transported child to and from extra-curricular activities.
Education
Doctor of Psychology - Advanced Clinical Psychology
- Emphases areas: Forensic Psychology & Neuropsychology
- Active member of the Forensic Research Interest Group (RIG), contributing to research activities and data collection within forensic psychology.
Master of Science - Clinical Psychology
- Specializing in Forensic Psychology
- Graduated with Honors
- 4.0 GPA
- President's List
Bachelor of Science - Counseling Psychology
- Double Minor: Criminal Justice, Bible & Theology
- Zell Miller Scholarship 4-time Recipient
- Dean's List: Fall 2018, 2020, 2021 & Spring 2020, 2021, 2022
- 3.8 GPA (Magna Cum Laude)
Skills
Strong Work Ethic
Social Perceptiveness
Dependable
Strong Communication Skills
Adaptable to Change
Willingness to Learn
Trauma-Informed Practice
Court & Judicial Collaboration
Crisis Intervention
Empathy and Compassion
Clinical Documentation
Interdisciplinary Collaboration
Certification
- CPR Certified
- CPI Certified
- Adult Needs and Strengths Assessment (ANSA) certified
- Assessing and Managing Suicide Risk (AMSR) certified
- Certified Psychosocial Rehabilitation Practitioner (CPRP)
Timeline
Vehicle Transport Coordinator & Customer Liaison
Woody Folsom AutoGroup
03.2026 - 08.2026Read More
SAVES Navigator
Division of Child Support Services
10.2025 - 02.2026Read More
Site Manager
Pineland Behavioral Health
07.2025 - 10.2025Read More
Program Manager of Appling MH Day Services
Pineland Behavioral Health
06.2023 - 10.2025Read More
Case Manager BHP IV
Unison Behavioral Health
06.2022 - 02.2023Read More
Co-Founder
DJJ Youth Community Service And EAL Program
03.2022 - 05.2022Read More
Intern
CASA
01.2022 - 05.2022Read More
Volunteer (10 Hours)
Reins Of Life
10.2021 - 12.2021Read More
Volunteer (20 Hours)
Called To Love, Inc
05.2021 - 08.2021Read More
Volunteer (20 Hours)
Sand Hill Creek Free Will Baptist Church
05.2021 - 08.2021Read More
Volunteer (60 Hours)
Eagle Radio
08.2020 - 12.2021Read More
Babysitter
Livingston Family
05.2017 - 08.2019Read More
Farm Hand
Carter Farm
03.2016 - 05.2022Read More
Toccoa Falls College
Bachelor of Science from Counseling Psychology
Read More
Spalding University
Doctor of Psychology from Advanced Clinical Psychology
Read More
Capella University
Master of Science from Clinical Psychology
Read More