Olivia Caruso
Woodridge,IL
Summary
Specialist in designing personalized sandwich options, focusing on quality food preparation and swift service delivery. Skilled in maintaining hygiene and safety protocols in food handling, coupled with a commitment to exceptional customer interactions. Experienced in coordinating multiple orders simultaneously, driving customer satisfaction through teamwork and clear communication.
Overview
7
7
years of professional experience
2
2
Certifications
Work History
Bartender/Slot Attendant
Betsy's slots
Naperville, Illinois
05.2025 - Current
- Provided exceptional customer service, fostering a friendly and welcoming atmosphere.
- Verified identification cards to ensure compliance with age requirements for alcohol service.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Organized bottles and glasses to create an inviting and visually appealing bar display.
- Managed cash register and Point of Sale (POS) system for accurate transaction processing and change handling.
- Disinfected slot machines after each game.
- Achieved Illinois BASSET certification to ensure compliance with alcohol service regulations.
Assistant Manager
Jimmy Johns Gourmet Subs
05.2021 - Current
- Managed daily operations and staff scheduling for a fast-paced sandwich shop.
- Supervised day-to-day operations to meet performance, quality, and service expectations.
- Resolved customer complaints promptly to enhance service satisfaction.
- Maintained clean, safe, organized store environment, enhancing customer experience.
- Developed strong working relationships with staff, promoting positive work environment.
- Monitored cash intake and deposit records, improving accuracy and minimizing discrepancies.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Sandwich Artist
Jimmy Johns Gourmet Subs
09.2018 - Current
- Crafted fresh sandwiches following company recipes and customer preferences.
- Enhanced service speed through effective multitasking and time management.
- Operated kitchen equipment efficiently to prepare high-quality food items.
- Greeted guests warmly, promoted specials, and accurately took orders to create a welcoming atmosphere.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Maintained a clean and organized workplace to comply with restaurant policies.
Deli Clerk
Mariano's Grocery Store
Westmont, Illinois
05.2025 - 09.2025
- Sliced meats and cheeses, weighing deli items to meet customer needs.
- Operated slicers and other equipment to prepare meats and cheeses.
- Assisted customers in selecting deli products and provided recommendations.
- Greeted customers at deli counter, ensuring a friendly atmosphere., enhancing their shopping experience.
- Maintained cleanliness and organized deli display cases to promote product visibility.
Package Sorter
Amazon
02.2022 - 03.2022
- Sorted packages according to specific guidelines, ensuring correct deliveries through strong attention to detail.
- Sorted large volumes of packages with team, ensuring quick and accurate processing.
- Prepared sorted packages for transportation, supporting shipping department and enhancing company reputation for punctuality.
- Ensured timely delivery of packages by prioritizing urgent shipments and adhering to strict deadlines.
Education
Downers Grove South High School
Downers Grove, IL05.2021
Skills
Adaptability in fast-paced environments
Creative problem solving
Organizational skills
Team collaboration
Hands-on learning
Multitasking
Certification
ServSafe certification
References
References available upon request.
Timeline
Bartender/Slot Attendant
Betsy's slots
05.2025 - Current
Deli Clerk
Mariano's Grocery Store
05.2025 - 09.2025
Package Sorter
Amazon
02.2022 - 03.2022
Assistant Manager
Jimmy Johns Gourmet Subs
05.2021 - Current
Sandwich Artist
Jimmy Johns Gourmet Subs
09.2018 - Current
Downers Grove South High School