Summary
Overview
Work History
Education
Skills
Certification
Timeline
Server

Olivia Chaleunsouk

Cape Coral,FL

Summary

Dedicated professional with a strong work ethic and exceptional customer service skills. Proven ability to engage guests and drive sales through effective upselling techniques. Committed to maintaining high standards of professionalism while striving to learn new abilities and hands-on experiences.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server

Tonys NY Pizza
09.2022 - Current
  • Delivered exceptional customer service, ensuring guest satisfaction while upselling the recommended items.
  • Managed cash register operations, processed correct payments.
  • Maintained cleanliness focusing on health and safety regulations consistently.
  • Assisted in training new hires, providing guidance on standards and practices.

Front Counter Associate

DEFY
07.2021 - 08.2022
  • Participated in training sessions related to updated select product knowledge, safety procedures, and company policies for continued professional development and successful sales.
  • Developed rapport with regular customers, acquiring a sense of loyalty towards the establishment.
  • Maintained a professional appearance and demeanor, maintaining the company's standards.
  • Adapted quickly to new technology used in daily operations.

Education

High School Diploma -

Riverdale High School
Fort Myers, FL

Skills

  • Strong work ethic
  • Exceptional customer service
  • Guest engagement
  • Sales techniques
  • Professional appearance

Certification

  • Certified Personal Trainer, ISSA
  • Certified CPR/AED

Timeline

Server

Tonys NY Pizza
09.2022 - Current

Front Counter Associate

DEFY
07.2021 - 08.2022

High School Diploma -

Riverdale High School

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Olivia Chaleunsouk