Olivia Cilva
Gilbert,AZ
Summary
As a recent graduate with a deep interest in sustainability, my academic journey has been my main experience in the field. During my studies, I took various courses on environmental science, renewable energy, and sustainable development, which helped me develop a strong foundation in the principles of sustainability. While I don’t have direct professional experience yet, I am eager to apply my academic knowledge and passion for sustainability to real-world challenges and contribute to creating a more sustainable future.
Overview
5
5
years of professional experience
Work History
Associate
Tilly's
09.2023 - Current
- Increased customer satisfaction by resolving issues and providing exceptional service at all times.
- Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
- Exceeded sales targets consistently by employing strategic selling techniques and building long-lasting relationships with clients.
Au Pair
Private Childcare
11.2021 - 11.2023
- Collaborated closely with parents to establish consistent routines expectations promoting stability security for their children.
- Maintained open communication with parents regarding their children's progress, needs, and any concerns that arose during the au pair placement period.
- Contributed to a positive atmosphere within the home by demonstrating flexibility adaptability when faced with unexpected changes or challenges.
Associate
EOS Fitness
03.2020 - 09.2021
- Monitored all activities to maintain maximum level of safety.
- Enhanced children's learning experiences by incorporating age-appropriate activities and creative play into daily routines.
- Maintained a clean, organized, and inviting environment that fostered exploration, creativity, and learning for all Kids Club members.
Education
Bachelor of Science - Sustainability
Arizona State University
Tempe, AZ05.2024
Associate of Science - Sustainability
Chandler-Gilbert Community College
Gilbert, AZSkills
- Customer Service
- Time Management
- Microsoft Office (Word, Excel, Powerpoint)
- Workplace Safety
- Cash Handling
- Customer Engagement
- Oral communication
- Work Planning and Prioritization
- Product Merchandising
- Team Collaboration
Timeline
Associate
Tilly's
09.2023 - Current
Au Pair
Private Childcare
11.2021 - 11.2023
Associate
EOS Fitness
03.2020 - 09.2021
Bachelor of Science - Sustainability
Arizona State University
Associate of Science - Sustainability
Chandler-Gilbert Community College
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