Summary
Overview
Work History
Education
Skills
Timeline
Generic

Olivia Ciocca

Sagamore,OH

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

2
2
years of professional experience

Work History

Head Cashier

Lowes
10.2023 - Current
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Processed both cash and card purchases and returns.

Assistant Manager

Famous Footwear
11.2021 - 10.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Education

No Degree - Psychology

Kent State University
Kent, OH
12.2026

Skills

  • Stock Management
  • Equipment Troubleshooting
  • Training and Coaching
  • Payment Processing
  • Customer Service Management
  • Price Verification

Timeline

Head Cashier

Lowes
10.2023 - Current

Assistant Manager

Famous Footwear
11.2021 - 10.2023

No Degree - Psychology

Kent State University

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Olivia Ciocca