Olivia Coates
Summary
Dedicated to offering exceptional assistance to team members and customers. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Excelled in fast-paced environments, demonstrating exceptional organization and time management skills. Positive and upbeat with strong relationship-building abilities.
Overview
2
2
years of professional experience
Work History
Receptionist
Sam Leman Automotive Group
04.2024 - Current
- Greeting customers professionally and providing thorough friendly assistance.
- Answering phone promptly and direct incoming calls to correct department.
- Resolving customer complaints and responding to inquires.
- Handling sensitive customer information and statements with utter discretion.
- Organizing and filing customer data in database and filing cabinet.
Inshop
Jimmy John's
07.2023 - 04.2024
- Worked effectively in the fast-paced environment.
- Ability to learn and adapt to new situations quickly.
- Excellent communication with both customers and coworkers.
- Managed time efficiently in order to complete all tasks within time frame.
- Operated cash register for cash, check, and credit card transactions with precise accuracy.
Nanny
Parkers
08.2022 - 05.2023
- Assisted with light housekeeping duties as well as homework tutoring.
- Prepared meals and snacks for children based on dietary and parental guidelines.
- Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
- Ensured children's safety by consistently monitoring the environment and assessing potential dangers.
Education
Bachelor of Agriculture - Pre-Veterinary Studies
Illinois State University
Bloomington, IL05.2026
High School Diploma -
Washington Community High School
Washington05.2022
Skills
Organization skills
Time Management
Telephone skills
Data Entry
Professional Demeanor
Customer Service
Document Management
Mail handling
Information Protection
Computer Proficiency
Affiliations
- ISU Pre-Vet Association
Timeline
Receptionist
Sam Leman Automotive Group
04.2024 - Current
Inshop
Jimmy John's
07.2023 - 04.2024
Nanny
Parkers
08.2022 - 05.2023
Bachelor of Agriculture - Pre-Veterinary Studies
Illinois State University
High School Diploma -
Washington Community High School
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