Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic

Olivia Combs

Seattle

Summary

Dynamic and dedicated food service professional with a proven track record at Cafe Lago, excelling in customer engagement and team collaboration. Recognized for enhancing table turnover efficiency and maintaining high standards under pressure. Skilled in attention to detail and fostering a positive dining experience, ensuring guest satisfaction at all times.

Overview

9
9
years of professional experience

Work History

Busser

Cafe Lago
Seattle
06.2021 - Current
  • Cleared and set tables promptly for incoming guests.
  • Assisted servers by delivering food and beverages efficiently.
  • Maintained cleanliness and organization of dining area throughout shifts.
  • Restocked supplies and utensils to ensure smooth service operations.
  • Collaborated with team members to enhance customer dining experience.
  • Supported management in training new bussers on procedures and standards.
  • Monitored dining room for needs, addressing guest requests swiftly.
  • Maintained a friendly attitude towards customers at all times.
  • Took initiative to help others whenever necessary.

Farmer's Market Vendor

Ayako & Family
Seattle
06.2021 - 09.2021
  • Set up a vendor booth with handmade goods and a grill station.
  • Cooked food to order for customers, while still attending to the cash register.
  • Engaged customers with product knowledge and friendly service.
  • Handled cash transactions and provided accurate change to customers.
  • Maintained cleanliness and organization of market display area.
  • Resolved customer concerns and promptly answered inquiries to maintain satisfaction.

Busser/Restaurant Hostess

Claire's Pantry
Edmonds
06.2016 - 06.2021
  • Replenished supplies such as napkins, utensils, and condiments as needed.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Bussed and reset tables in an orderly fashion.
  • Took initiative to help others whenever necessary.
  • Maintained table settings by removing courses, replacing utensils, and refilling beverages.
  • Effectively multitasked within fast-paced environment.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Greeted customers and escorted them to their tables.
  • Completed daily side work tasks assigned by management, such as vacuuming or folding napkins.

Education

Bachelor of Arts - Sociology

Western Washington University
Bellingham, WA
06-2024

Skills

  • Food service
  • Customer engagement
  • Team collaboration
  • Time management
  • Table turnover efficiency
  • Attention to detail
  • Positive attitude
  • Working under pressure

Languages

English
Native/ Bilingual
Spanish
Limited

Accomplishments

  • Became a recognized member of the United Chapters of Alpha Kappa Delta International Honor Society on June 1, 2024.

Timeline

Busser

Cafe Lago
06.2021 - Current

Farmer's Market Vendor

Ayako & Family
06.2021 - 09.2021

Busser/Restaurant Hostess

Claire's Pantry
06.2016 - 06.2021

Bachelor of Arts - Sociology

Western Washington University

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