Olivia Connors
West Des Moines,IA
Summary
Motivated and hard working professional with experience in administrative support, event sales, and customer service. Proven ability to manage multiple tasks in fast-paced environments while maintaining a high level of detail and professionalism. Eager to utilize strong organizational skills and customer relationship experience into a dynamic, growth-focused role.
Overview
4
4
years of professional experience
Work History
Event Sales Administrator
Topgolf
West Des Moines, IA
03.2025 - Current
- Support the event sales team by managing incoming inquiries, scheduling bookings, and ensuring smooth communication with clients.
- Assist in planning and coordinating corporate and private events, delivering excellent customer service throughout.
- Handle guest requests and resolve issues promptly to maintain high guest satisfaction.
Bartender & Server
Dark Side of the Spoon
West Des Moines, IA
09.2024 - Current
- Deliver prompt, friendly bar and table service in a high-volume environment.
- Manage transactions and maintain a clean, organized bar area.
- Resolve customer concerns efficiently to ensure customer loyalty and positive reviews.
Office Administrator
Orton Homes
Clive, IA
08.2024 - 03.2025
- Managed daily office operations, including record keeping and administrative support for construction projects.
- Coordinated communication between sales teams, clients, and contractors to ensure timely project updates.
- Maintained organized filing systems and handled correspondence to support a productive office environment.
Legal Assistant
Mallory Law
Urbandale, IA
03.2021 - 08.2024
- Provided administrative support to an attorney and paralegal, preparing legal documents and organizing case files.
- Handled confidential client communications and scheduled appointments.
- Assisted with drafting correspondence and tracked important case deadlines.
Education
Bachelor of Business Administration - Concentration in Marketing
Grand View University
Des Moines, IA01.2025
Undergraduate Studies -
University of Northern Iowa
Cedar Falls01.2022
High School Diploma -
Adel De Soto Minburn High School
Adel, IA01.2021
Skills
- Administrative Support & Office Management
- Event Sales & Coordination
- Customer Service & Client Relations
- Communication & Problem Solving
- Organization & Time Management
- Multitasking in Fast-Paced Environments
References
Available upon request.
Timeline
Event Sales Administrator
Topgolf
03.2025 - Current
Bartender & Server
Dark Side of the Spoon
09.2024 - Current
Office Administrator
Orton Homes
08.2024 - 03.2025
Legal Assistant
Mallory Law
03.2021 - 08.2024
Bachelor of Business Administration - Concentration in Marketing
Grand View University
Undergraduate Studies -
University of Northern Iowa
High School Diploma -
Adel De Soto Minburn High School
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