Olivia Conover
Pickerington
Summary
Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests.
Overview
2
2
years of professional experience
Work History
Server
Cracker Barrell
Pickerington
02.2024 - Current
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Trained new employees to perform duties.
- Provided excellent customer service to ensure satisfaction.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Ensured adherence to safety regulations and policies such as fire safety procedures.
Receptionist
Nth Degree
Gahanna
11.2022 - Current
- Participated in emergency response drills and maintained knowledge of safety procedures.
- Assisted with special projects assigned by management when required.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Coordinated with vendors for repairs and maintenance of office equipment.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Maintained security by following procedures, monitoring logbooks, and issuing visitor badges.
Education
High School Diploma -
Pickerington High School North
Pickerington, OH03-2025
Skills
- Customer service
- Employee training
- Safety awareness
- Team collaboration
- Communication skills
- Conflict resolution
- Server training
- Team leadership
Affiliations
- Captain of my high school volleyball team
- Volunteer at Heart Food Pantry
- Blood donor
Timeline
Server
Cracker Barrell
02.2024 - Current
Receptionist
Nth Degree
11.2022 - Current
High School Diploma -
Pickerington High School North
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