Olivia Conrow
Jefferson City,MO
Summary
Dynamic healthcare professional with experience at University of Missouri Hospital, skilled in patient care and compassionate communication. Enhanced patient satisfaction through attentive care and effective collaboration. Proficient in clinical documentation and vital signs monitoring, ensuring timely interventions. Adaptable and detail-oriented, consistently maintaining confidentiality and safety standards.
Overview
8
8
years of professional experience
1
1
Certification
Work History
CNA
University of Missouri Hospital
01.2021 - Current
- Assisted patients with daily living activities, promoting comfort and dignity.
- Monitored vital signs, reporting changes to nursing staff for timely interventions.
- Maintained cleanliness and safety standards in patient care environments.
- Communicated effectively with patients and families to address concerns and provide support.
- Documented patient care accurately in electronic health records for continuity of care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Managed front desk operations, ensuring efficient registration for Triage.
Cashier
Home Depot
04.2018 - 12.2020
- Trained new cashiers on register operations, customer interaction standards, and procedures.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations
Education
No Degree - Associate of Arts
Moberly Area Community College
Moberly, MOHigh School Diploma -
Boonville High School
Boonville, MOSkills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Attention to detail
- HIPAA compliance
- Basic life support
- Maintaining confidentiality
- Compassionate communication
- Complex Problem-solving
- Emergency response
- Clinical documentation
- Problem-solving
- Multitasking and organization
- Critical thinking
- Team collaboration
- Flexibility and adaptability
- Conflict resolution
- Compassionate
- Patient-focused care
- Adaptable
Certification
CNA Certification Expires February 2028
Basic Life Support training
Timeline
CNA
University of Missouri Hospital
01.2021 - Current
Cashier
Home Depot
04.2018 - 12.2020
No Degree - Associate of Arts
Moberly Area Community College
High School Diploma -
Boonville High School