Summary
Overview
Work History
Education
Skills
Timeline
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Olivia Cooney

Gore,OK

Summary

Dynamic Assistant Manager with a proven track record at Rail Fence BBQ and Burgers, excelling in customer service and team leadership. Enhanced operational efficiency and improved customer satisfaction through effective decision-making and prompt issue resolution. Demonstrated expertise in money handling, ensuring accurate financial reporting and fostering a positive work environment.

Overview

3
3
years of professional experience

Work History

Assistant Manager

Rail Fence Bbq and Burgers
09.2022 - Current
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Generated repeat business through exceptional customer service.

Team Member

Burger King
06.2022 - 08.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Education

N/a -

Webbers Falls Public Schools
Webbers Falls, OK

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making

Timeline

Assistant Manager

Rail Fence Bbq and Burgers
09.2022 - Current

Team Member

Burger King
06.2022 - 08.2022

N/a -

Webbers Falls Public Schools
Olivia Cooney