Olivia Cooper
Lancaster,OH
Summary
Compassionate CNA with a proven track record at Arbors At Carroll, enhancing patient satisfaction through strong communication and meticulous documentation. Skilled in managing busy environments while maintaining confidentiality and delivering personalized care. Recognized for effectively collaborating with healthcare teams to develop tailored care plans, ensuring residents' comfort and safety.
Overview
1
1
year of professional experience
Work History
CNA
Arbors At Carroll
Carroll, OH
04.2025 - Current
- Assisted residents with daily living activities, ensuring comfort and safety.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness of resident rooms and common areas to promote hygiene.
- Documented patient care accurately in electronic health records systems.
- Collaborated with healthcare team to develop personalized care plans for residents.
- Provided emotional support to residents and their families during challenging times.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Reduced patient stress levels through effective communication and active listening skills.
Education
CNA - Medical Feild
STNA Everyday Plus
Chillicothe, OHSkills
-Strong patient communication and customer service skills
-Experience working with patients, families, and healthcare professionals
-Knowledge of medical terminology and healthcare procedures
-Ability to maintain patient confidentiality and follow HIPAA guidelines
-Skilled in scheduling, multitasking, and managing busy environments
-Experience handling phone calls and assisting patients professionally
Strong organizational and time-management abilities
-Ability to remain calm and professional under pressure
-Proficient in documenting patient information accurately
Timeline
CNA
Arbors At Carroll
04.2025 - Current
CNA - Medical Feild
STNA Everyday Plus