Summary
Overview
Work History
Education
Skills
Timeline
Generic

Olivia Costolo

Ventura,CA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Exceedingly customer service oriented with a flexible schedule.

Overview

5
5
years of professional experience

Work History

Shift Leader

Panera Bread
08.2023 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

Cashier

Demoulas Market Basket
10.2019 - 10.2020
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Returned overstock items to their designated areas.
  • Interacted with hundreds of customers per day.
  • Welcomed customers and helped determine their needs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.

Education

High School Diploma -

Buena Ventura High School
Ventura, CA
06.2022

Skills

  • Organized
  • Hard Working
  • Efficient
  • Phone Etiquette
  • Detail-Oriented
  • Friendly
  • Communication skills
  • Flexible Schedule
  • Positive Attitude
  • Training Assistance
  • POS System Operation
  • Cash Handling

Timeline

Shift Leader

Panera Bread
08.2023 - Current

Cashier

Demoulas Market Basket
10.2019 - 10.2020

High School Diploma -

Buena Ventura High School

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Olivia Costolo