Olivia Crupe
Martins Ferry,OH
Summary
Lead Sales Associate with a proven track record at Dollar General, enhancing customer satisfaction through expert handling of transactions and issue resolution. Skilled in POS system operation and teamwork, consistently delivering positive customer experiences. Experienced cash handling and customer service abilities, contributing to significant loyalty and positive feedback. Motivated with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lead Sales Associate
Dollar General
05.2022 - Current
- Handled cash register operations and customer transactions to process payments.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Processed and stocked merchandise in accordance with store standards.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Cashier
McDonalds
04.2020 - 12.2020
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from customers.
- Multitasking by taking customers orders and preparing food.
Education
High School Diploma -
Belmont Career Center
68090 Hammond Rd, St Clairsville, OH 4395005.2022
Skills
Customer Service
Retail Store Operations
Cash Handling
Pricing and Labeling
POS System Operation
Teamwork and Collaboration
Positive Customer Experience
Certification
- Bloodborne Pathogens Standard Training Certificate – Occupational Safety and Health Administration (OSHA).
- Salon Sustainability Certificate – Sustainable Salons program or similar organizations.
- Cosmetology License - Ohio Board of Cosmetology.
- Infection Control and Sterilization Certificate – Barbicide.
Timeline
Lead Sales Associate
Dollar General
05.2022 - Current
Cashier
McDonalds
04.2020 - 12.2020
High School Diploma -
Belmont Career Center
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