Olivia Davis
Winston-Salem,US
Summary
Adaptable professional with a proactive approach and rapid learning capabilities. Demonstrates strong work ethic and effective communication skills, complemented by expertise in guest relations. Committed to contributing to team success and achieving organizational objectives.
Overview
8
8
years of professional experience
Work History
Service and Engagement Team Lead
Target
Kernersville, NC
01.2025 - Current
- Front-Line leader responsible for guiding a team
- Resolving Guest and member conflicts
- Point of Sale systems
- Internal communication systems and handheld work devices
- Microsoft and other technology to evaluate workload
Warranty Administrator/ Appointment coordinator
Duncan, Ford Mazda
Blacksburg, Virginia
11.2023 - 01.2025
- Coordinated with Service advisors and Customers to ensure product availability
- Scheduled multiple appointments through the day while experiencing high volume
- Submitted claims as well as verifying and organizing record to ensure payment
Food and Beverage Supervisor
Jimmy John's Gourmet Sandwiches
Christiansburg, Virginia
01.2018 - 10.2023
- Scheduling and Hiring
- Oversaw Daily Operations and Functions
- Inventory
- Managed Budgets and Finances
- Supervised Daily Operations
- Profit and Loss
Event Coordinator
Preston’s at The River Course
Blacksburg, Virginia
02.2021 - 09.2023
- Managed Budgets and coordinated with Venders
- Scheduled Large Events
- Maintained clear communication with customers through the planning process
- Keen Eye for detail to ensure accuracy
- Excellent verbal and written communication skills for client, vendor, and team interactions
Education
Business Education
New River Community College
Dublin, VA08.2022
Skills
- Microsoft Word proficiency
- Leadership skills
- Computer literacy
- Marketing expertise
- Schedule coordination
LANGUAGES
English
Accomplishments
- Exceeding Sales Goals
- CPR Certified
- Excellent Mentor
Timeline
Service and Engagement Team Lead
Target
01.2025 - Current
Warranty Administrator/ Appointment coordinator
Duncan, Ford Mazda
11.2023 - 01.2025
Event Coordinator
Preston’s at The River Course
02.2021 - 09.2023
Food and Beverage Supervisor
Jimmy John's Gourmet Sandwiches
01.2018 - 10.2023
Business Education
New River Community College