Olivia DeRosa
Montrose,PA
Summary
Over 25 years of management experience, focusing on workflow optimization and technology integration to enhance healthcare operations. Demonstrated expertise in revenue cycle management and financial reporting, improving efficiency and patient care. Skilled in Microsoft applications and healthcare management, committed to advancing patient care through strategic leadership.
Overview
29
29
years of professional experience
Work History
Office Manager/Administrative Assistant
Martin E. Fletcher, M.D.
Mineola, New York
10.2000 - Current
- Comply with medical protocol, patient confidentiality by following the HIPPA compliance plan established by the practice.
- Executed fiscal functions including accounts receivables, banking, patient and insurance billing, and payroll.
- Managing claims for the patients by submitting them on time to insurance companies, processing the insurance companies' requests and providing statements for those patients with unpaid balances.
- Maintain and operate the electronic health records and billing system.
- Developed and implemented policies, procedures, employee handbook, job descriptions, medical forms, legal consent forms, and patient history forms.
- Liaised between physicians' offices, patients, and insurance companies to facilitate communication and streamline processes.
- Increased patient flow by approximately 20% through improvements to business operations by implementing an EMR system.
- Review claims created by physicians note to ensure accuracy before submission.
- Credentialed healthcare providers with hospitals and insurance companies to ensure compliance with regulations.
- Knowledge of ophthalmology MIPS measures for reporting yearly with no penalties.
Field Trainer/Support Representative
Medcomp Systems Inc.
Ronkonkoma, New York
01.1997 - 10.2000
- Trained clients on Practice Management System Program, enhancing their operational proficiency.
- Supported clients through onboarding.
- Managed installations and upgrades for clients, ensuring seamless transitions to new systems.
- Processed transactions using electronic claims packages, streamlining claim submissions.
Education
Certificate - Executive Secretarial Program in Information Processing
Katharine Gibbs School
Melville, New York10.1995
Skills
- Revenue Cycle Management
- Workflow Optimization
- Staff Training and Development
- Financial Reporting
- Microsoft Office Proficiency
- Medical Billing and Coding
- Healthcare Management
- HIPAA Compliance
- EMR and EHR Systems
- Claims Management
Timeline
Office Manager/Administrative Assistant
Martin E. Fletcher, M.D.
10.2000 - Current
Field Trainer/Support Representative
Medcomp Systems Inc.
01.1997 - 10.2000
Certificate - Executive Secretarial Program in Information Processing
Katharine Gibbs School