Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Olivia Dewald-Davis

Grand Rapids

Summary

Dynamic server with a strong work ethic and exceptional customer service experience. Proven ability to engage guests and lead teams effectively. Adapted communication skills to connect with diverse populations. Fostered a sense of family during challenging times. Overall, flexible and eager to gain more experience in my future field and utilizing previous skills and learning experiences to do so.

Overview

6
6
years of professional experience

Work History

Server

Luna of Ada
05.2022 - Current
  • Demonstrated multitasking skills by managing multiple tables simultaneously, while maintaining quality service.
  • Worked with customers to make sure their needs were met and left the establishment satisfied.
  • As a shift lead, guiding a group of 5-10 staff members throughout busy nights, there has been immense trust in leadership skills.
  • Demonstrated flexibility and growth by learning to communicate with a Spanish-speaking kitchen staff to ensure correct orders and the ability to socialize.

Dog Sitter

Multiple Families
01.2022 - Current
  • Followed pet care instructions, dietary needs, and medication regimens.
  • Maintained a clean and organized home, including cleaning up after dogs during visits or overnight stays.
  • Trusted for exceptional care for long periods of time in multiple homes and for multiple families/friends.

Server

Sentinel Pointe Retirement Community
09.2019 - 09.2021
  • Demonstrated multitasking skills while managing a large section of tables, while being able to communicate and socialize with the elderly population.
  • Navigated around a large building and became familiarized with all other departments and their employees.
  • Worked alongside people of all age groups.
  • Demonstrated a brave front when challenged with the pandemic of COVID-19, and chose to stay in order to look after the residents.
  • Needed to provide a sense of family to over 150 residents during a time of uncertainty.


Education

No Degree - Radiologic Technologist

Grand Rapids Community College
Grand Rapids, MI
05-2026

Skills

  • Strong work ethic
  • Exceptional customer service
  • Guest engagement
  • Learning ability
  • Fast-paced environments

Interests

  • Exploring new places
  • Concerts of all genres
  • Northern Michigan

Timeline

Server

Luna of Ada
05.2022 - Current

Dog Sitter

Multiple Families
01.2022 - Current

Server

Sentinel Pointe Retirement Community
09.2019 - 09.2021

No Degree - Radiologic Technologist

Grand Rapids Community College