Olivia Estacio
Hayward,CA
Summary
Driven professional with experience in customer service and clinical reception. Skilled in effective communication and team collaboration, consistently ensuring a positive customer experience and adherence to safety protocols.
Overview
1
1
Language
1
1
year of post-secondary education
1
1
year of professional experience
Work History
Merchandise Associate
HomeGoods
Hayward, CA
11.2025 - Current
- Assisted customers with product inquiries and provided exceptional service.
- Followed safety protocols while handling merchandise and operating equipment safely.
- Kept work areas professional, organized and clean.
- Guided customers in locating merchandise and offered detailed product information.
- Operated cash register, processed transactions, and handled customer payments accurately.
Clinical Receptionist
Vital Home Health
Hayward, CA
02.2026 - 05.2026
- Managed phone calls and scheduled appointments for healthcare services.
- Scheduled patient appointments using electronic health record systems efficiently.
- Greeted patients warmly and assisted with check-in procedures.
- Coordinated communication between healthcare providers and patients effectively.
- Organized office supplies and maintained a clean reception area daily.
Education
Mt. Eden High School
Hayward, CACertified Medical Assistant - Medical Assistant Training
Eden Area ROP
Hayward, CA 08.2025 - 06.2026
Skills
- Visual merchandising
- Cash management
- Safety compliance
- Customer service
- Effective communication
- Team collaboration
Languages
English
Professional
Timeline
Clinical Receptionist
Vital Home Health
02.2026 - 05.2026
Merchandise Associate
HomeGoods
11.2025 - Current
Certified Medical Assistant - Medical Assistant Training
Eden Area ROP
08.2025 - 06.2026
Mt. Eden High School