Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
1
1
Certification
Work History
LEASING CONSULTANT
RIALTO APARTMENTS
11.2023 - Current
Manage CRM database daily, following up with all leads and inquiries
Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
Conducted thorough market research to stay informed of current trends and competitor offerings.
Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
REALTOR
EXp Realty, LLC
07.2023 - Current
Generated leads for potential buyers and sellers by hosting open houses, conducting market analysis, and networking within the community.
Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
Built lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
Collaborated with other agents to ensure timely closings and successful transactions for all parties involved.
Developed strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
OPERATIONS MANAGER
LA FITNESS
03.2022 - 03.2023
Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
Led hiring, onboarding and training of new hires to fulfill business requirements.
Developed and implemented strategies to maximize customer satisfaction.
Developed and maintained relationships with external vendors and suppliers.
Supervised operations staff and kept employees compliant with company policies and procedures.
Event and Operations Coordinator
ASM Global- TIAA Bank Field
07.2018 - 11.2020
Led successful projects from conception to completion, achieving objectives on time and within budget constraints.
Collaborated with area managers to evaluate needs and optimize operational plans.
Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
Oversaw day-to-day operations of large teams across several sites.
Worked with vendors to make purchases and reconcile invoices.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Education
Bachelor of Science - Sports Management
University of North Florida
Jacksonville, FL
04.2018
Skills
Communication
Time Management
Conflict Resolution
Leadership
Problem Solving
Decision Making
Customer Service
References
Benjamin Tauer, District Operations Manager- LA Fitness, 320-224-7191
Gerry Albert, Sr. Event Manager- TIAA Bank Field, 904-497-2527
Miles Vincent, Event and Operations Manager- TIAA Bank Field/ Daily’s Place Amphitheater, 616-745-0840