Olivia Fayne
Parma
Summary
Proactive and customer-focused, I excelled at Longhorn Steakhouse by leveraging exceptional service skills and a strong work ethic to enhance dining experiences. Skilled in POS systems and teamwork, I consistently ensured high-quality service in high-volume settings. My professional demeanor and ability to engage guests underscore my commitment to excellence in customer service roles.
Overview
3
3
years of professional experience
Work History
Server
Longhorn Steakhouse
10.2022 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Reception
Neubert Painting
05.2022 - 09.2022
- Maintained a professional atmosphere in the reception area, creating a positive first impression for clients and visitors.
- Provided backup coverage for reception desk as needed including handling general inquiries from both clients and employees.
- Maintained order and cleanliness of reception area for professional and inviting atmosphere.
- Coordinated with reception staff to promptly greet and assist visitors upon arrival, creating a welcoming atmosphere for clients and guests.
Education
Bachelor of Science - Health Sciences
Cleveland State University
Cleveland, OH05-2026
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Customer service
- Food running
- Menu memorization
- Safe food handling
- High volume dining
- Service prioritization
- Team collaboration
- Sales techniques
Timeline
Server
Longhorn Steakhouse
10.2022 - Current
Reception
Neubert Painting
05.2022 - 09.2022
Bachelor of Science - Health Sciences
Cleveland State University
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