Olivia Featherstone
Mount Vernon,ME
Summary
Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.
Overview
6
6
years of professional experience
Work History
Realtor
Century 21 North Homes Realty
10.2023 - Current
- Advised and informed prospective clients on current market activities and conditions.
- Compared recently sold area properties to determine competitive market prices.
- Handled day-to-day happenings of real estate office to consistently grow client base and increase revenue.
Recreational Associate
Wapato Point Resort
05.2019 - 09.2019
- Provided quotes to customers for purchase of products.
- Collected, arranged and input information into database system.
- Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.
- Frequently inspected production area to verify proper equipment operation.
- Managed customer relations and customer service through daily communication and interaction.
Cashier/Crew Member
Carl's Jr
08.2018 - 09.2018
- Resolved customer complaints independently or with aid of supervisor.
- Provided customers with information on specials and discount deals.
- Assisted counter staff in packing ready orders and distributing to customers.
- Operated and sanitized kitchen and food preparation equipment.
- Made change and issued receipts or tickets to customers for each transaction.
- Counted till at beginning of shift to confirm correct starting total.
- Used POS system to enter orders, process payments and issue receipts.
Recreational Associate
Wapato Point Resort
07.2017 - 08.2017
- Provided quotes to customers for purchase of products.
- Collected, arranged and input information into database system.
- Boosted customer experiences by delivering superior customer service, issue resolution and merchandising.
- Frequently inspected production area to verify proper equipment operation.
- Managed customer relations and customer service through daily communication and interaction.
Education
High School Diploma -
Insight School of Washington
Tacoma, WA06.2020
Skills
- Attention to Detail
- Business Strategies
- Product and Service Sales
- Time Management
- Strategy Development
- Customer Service
- Customer Engagement
Timeline
Realtor
Century 21 North Homes Realty
10.2023 - Current
Recreational Associate
Wapato Point Resort
05.2019 - 09.2019
Cashier/Crew Member
Carl's Jr
08.2018 - 09.2018
Recreational Associate
Wapato Point Resort
07.2017 - 08.2017
High School Diploma -
Insight School of Washington