Olivia Fernandez
Oxnard,CA
Summary
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes. Skilled in money handling and team leadership, I successfully improved cash accuracy and fostered a collaborative work environment, leading to a more engaged staff and elevated customer service standards.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Assistant Manager
Shoe Palace
10.2023 - 01.2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Education
High School Diploma -
Options For Youth Charter School
Oxnard, CA09-2022
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Time management
- Customer relations
- Staff training and development
Languages
Spanish
Native or Bilingual
Certification
- Hydrafacial MD® Certification – Edge Systems LLC or authorized training centers.
- Eyelash Extension Certification – Various Accredited Beauty Schools.
- Advanced Waxing Techniques – Specialty waxing education providers.
- Microdermabrasion - Professional Beauty Association or equivalent institutions.
- Aromatherapy for Skincare Specialists – National Association for Holistic Aromatherapy.
- Bloodborne Pathogens Standard Training – Occupational Safety and Health Administration (OSHA).
- Chemical Peel - Aesthetic Science Institute or similar accrediting bodies.
- Infection Control – State board approved providers or relevant associations.
Timeline
Assistant Manager
Shoe Palace
10.2023 - 01.2025
High School Diploma -
Options For Youth Charter School
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