Olivia Findley
Voorhees ,NJ
Summary
Service professional with strong track record in enhancing customer satisfaction and operational efficiency. Agile at resolving issues promptly and adapting to changing requirements. Skilled in problem-solving, communication, and multitasking to deliver consistent results. Dependable and focused on achieving high standards in provider support and product access.
Overview
7
7
years of professional experience
Work History
Associate Service Specialist
HCP Concierge
King Of Prussia, PA
12.2025 - Current
- Support three pharmaceutical brands by engaging directly with healthcare providers in offices.
- Conduct in office visits with healthcare providers and staff to provide product knowledge, support prescribing decisions, and gather feedback on product performance.
- Build and maintain professional relationships with healthcare providers to ensure ongoing satisfaction and product utilization.
- Manage and service a high volume portfolio of provider accounts, conducting recurring in person visits while acting as a field based pharmaceutical representative to support brand awareness and product adoption.
Sales Representative
Sea Isle Spiked Iced Tea
Sea Isle City, NJ
04.2025 - 08.2025
- Grow and manage retail accounts, including bars, liquor stores, and restaurants to increase reorders and brand awareness.
- Build relationships with my account managers, employees, and owners.
- Performed events and in-store tastings to help increase consumer engagement and product turnover.
- Perform in-store visits to assess inventory, product performance, and find the opportunities to sell more product in.
- Secured in-store stacks at top accounts, outperforming major national brands to increase product visibility such as Roger Wilco and Joe Canals.
Marketing Sales Representative
Boardroom Spirits
Lansdale, PA
10.2024 - 04.2025
- Promote precision-crafted spirits through events and in-store tastings.
- Develop relationships with retailers and customers to increase sales and brand awareness.
- Provide product knowledge to potential consumers to ensure a strong understanding of the brand and its products.
Assistant to the Vice President Chief of Administration
Sbrocco International Inc.
Mount Laurel, NJ
05.2023 - 01.2024
- Proficient in Excel by creating templates and organizing the office's filing system.
- Assisted with administrative tasks to help take the workload off the Vice President Chief of Admin.
- Gained knowledge of clientele and preserved confidentiality.
- Handled sensitive information with discretion.
Counter Service
SaladWorks
West Berlin, NJ
01.2019 - 01.2023
- Communicated with customers to guarantee satisfaction and a high-quality experience.
- Managed several customer orders simultaneously to keep up with the fast-paced environment.
- Helped maintain hygiene rules and etiquette to ensure cleanliness in the establishment.
Education
Bachelor of Science - Marketing
Saint Joseph’s University
Philadelphia, PA05.2025
Timeline
Associate Service Specialist
HCP Concierge
12.2025 - Current
Sales Representative
Sea Isle Spiked Iced Tea
04.2025 - 08.2025
Marketing Sales Representative
Boardroom Spirits
10.2024 - 04.2025
Assistant to the Vice President Chief of Administration
Sbrocco International Inc.
05.2023 - 01.2024
Counter Service
SaladWorks
01.2019 - 01.2023
Bachelor of Science - Marketing
Saint Joseph’s University