Olivia Frazier
Phoenix,AZ
Summary
Dynamic and results-driven professional with a strong background in customer service at Last Chance. Proven ability to enhance customer satisfaction through effective problem-solving and teamwork. Skilled in time management and multi-tasking, consistently achieving sales targets while maintaining high standards of store presentation.
Overview
11
11
years of professional experience
Work History
Sales Associate
Last Chance
Phoenix, AZ
10.2022 - Current
- Assisted customers in product selection and provided personalized recommendations.
- Maintained store presentation standards through organized merchandise displays.
- Processed transactions accurately and efficiently using point-of-sale systems.
- Collaborated with team members to meet daily sales targets and improve customer service.
- Adapted to changing priorities while managing multiple tasks in a fast-paced environment.
- Engaged with customers to gather feedback, enhancing overall shopping experience.
- Supported inventory management by restocking shelves and conducting stock checks.
Dishwasher
Seasons 51
Phoenix, AZ
09.2022 - 10.2022
- Operated dishwashing machines to ensure efficient cleaning of kitchenware and utensils.
- Maintained cleanliness and organization of dishwashing area to promote safety standards.
- Assisted kitchen staff by promptly providing clean dishes and utensils during peak service hours.
- Collaborated with team members to manage workflow and meet high-demand periods effectively.
Cleaner
Flagship
Phoenix, AZ
08.2020 - 09.2020
- Maintained cleanliness and sanitation in assigned areas, ensuring compliance with health standards.
- Assisted team members in maintaining workflow efficiency during peak operational hours.
- Identified and reported maintenance issues to ensure timely repairs and safety compliance.
- Implemented best practices for waste disposal, contributing to environmentally-friendly operations.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
Dishwasher
Panera Bread
Phoenix, NY
05.2019 - 04.2020
- Conducted daily inventory checks on cleaning supplies to ensure readiness for operations.
- Implemented time-saving techniques to improve efficiency in dishwashing processes.
- Trained new staff on proper equipment usage and sanitation practices for compliance.
- Identified areas for improvement in dishwashing procedures, enhancing overall operational effectiveness.
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
Prep Cook
Panera Bread
Glendale, AZ
07.2018 - 05.2019
- Prepared ingredients according to food safety and sanitation standards.
- Assisted in maintaining cleanliness and organization of kitchen workspace.
- Collaborated with team members to ensure timely food preparation and service.
- Operated kitchen equipment, including slicers, ovens, and blenders safely.
- Monitored inventory levels, restocking supplies as necessary to meet demand.
- Followed recipes accurately to maintain consistency in food quality and presentation.
Dog Rescue Assistant
Stealing Hearts Rescue
Phoenix, AZ
06.2015 - 09.2018
- Facilitated communication between volunteers and management to streamline operations.
- Monitored animal care standards, contributing to the overall welfare of rescued animals.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
Education
High School Diploma -
Mountain Ridge High School
Glendale, AZ05-2019
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Listening skills
- Excellent people skills
Timeline
Sales Associate
Last Chance
10.2022 - Current
Dishwasher
Seasons 51
09.2022 - 10.2022
Cleaner
Flagship
08.2020 - 09.2020
Dishwasher
Panera Bread
05.2019 - 04.2020
Prep Cook
Panera Bread
07.2018 - 05.2019
Dog Rescue Assistant
Stealing Hearts Rescue
06.2015 - 09.2018
High School Diploma -
Mountain Ridge High School