Olivia Fredrick
Paragon 28
Dallas,TX
5
years of professional experience
Professional in medical device sales with strong track record of driving results and building relationships. Demonstrates expertise in product knowledge, market analysis, and strategic planning. Known for effective team collaboration, adaptability, and consistently meeting business goals. Skilled in communication, negotiation, and customer engagement.
Work History
Medical Device Sales Representative
7 Months- Developed new business by prospecting, building surgeon relationships, and converting accounts into active users, enhancing market presence.
- Acquired three new surgeons within the first 6 months, expanding territory adoption and generating new case volume.
- Drove new business development by prospecting, building surgeon relationships, and converting new accounts into active users.
- Independently managed and supported surgical cases, providing technical product expertise and real-time procedural support to surgeons and OR staff.
- Coordinated case-related orders, inventory requirements, and product logistics across surgeons, hospitals, and internal teams to ensure products were available for scheduled procedures.
- Entered and managed customer orders through healthcare ordering and inventory software, ensuring accurate product selection, documentation, and timely processing.
- Maintained accurate customer, case, and order information across internal systems while managing multiple accounts and time-sensitive requests.
- Cultivated relationships with surgeons, clinical staff, and hospital personnel, identifying workflow needs and delivering tailored product solutions.
- Managed the customer lifecycle from initial outreach and product education through implementation, utilization, order coordination, and ongoing account support.
Manager/ Waitress
4 Years 9 Months- Managed staff of 18, overseeing daily operations including opening and closing restaurant
- Collaborated with restaurant staff to deliver timely, first-class service
- Reported weekly to owners on scheduling, finances, inventory management, and staff performance metrics
- Managed inventory and communicated supply needs to maintain appropriate product levels and prevent operational disruptions.
- Resolved customer concerns and service issues quickly and professionally, building strong customer relationships and maintaining satisfaction.
- Trained and supported new employees on restaurant procedures, customer service expectations, and operational workflows.
- Collaborated across front- and back-of-house teams to ensure accurate orders, efficient service, and a positive customer experience.
- Balanced multiple priorities and time-sensitive requests while maintaining accuracy in a fast-paced environment.
- Developed strong leadership, communication, problem-solving, and relationship-management skills through nearly five years of customer-facing experience.
Intern
3 Months- Managed surgical inventory, organizing and preparing device sets for live cases to ensure operational readiness
- Shadowed orthopedic procedures to gain insights into product use and surgical workflow, enhancing understanding of clinical applications
- Participated in sales meetings and trainings, increasing knowledge of medical device sales cycle and contributing to strategy discussionsParticipated in sales meetings, product trainings, and case preparation to develop an understanding of the full medical device sales cycle.
- Assisted the sales team with inventory tracking, case preparation, product organization, and day-to-day territory operations.
- Worked in a fast-paced, detail-oriented healthcare environment where accuracy and timely product availability were critical to supporting customers.
- Developed familiarity with medical terminology, orthopedic products, hospital processes, and communication with clinical teams.
Social Media Manager Intern
2 Months- Developed and executed 4 social media posts weekly across all platforms, enhancing audience engagement
- Analyzed campaign performance, informing strategies to boost engagement and increase donation activity
- Documented foundation initiatives in Ecuador during two visits to support and document foundation initiatives
Education
Bachelor of Business Administration - Marketing
- Graduating December 2025
- GPA: 3.9
Skills
Sales Reporting
Hospital sales
Self-sufficiency
Territory management
Cold calling
Product demonstrations
Clinical Product Knowledge
Competitive differentiation
Customer Service
Sales Strategies
Teamwork and collaboration
Market Positioning
Relationship building
HONORS & AWARDS
Dean’s List Fall 2022-Present
Timeline
Medical Device Sales Representative
Paragon 28
01.2026 - CurrentRead More
Intern
Paragon 28
05.2025 - 08.2025Read More
Social Media Manager Intern
M5M Foundation
11.2022 - 01.2023Read More
Manager/ Waitress
Sushi Yamazaki
04.2021 - 01.2026Read More
University of North Texas
Bachelor of Business Administration from Marketing
Read More