Olivia Gaba
Austin
Summary
Dynamic professional with experience in high-pressure environments. Skilled in effective communication and time management, contributing to seamless operations and guest satisfaction during peak shifts.
Offering friendly demeanor and strong interpersonal abilities, eager to learn and excel in hospitality environment. Brings ability to quickly grasp industry standards and best practices, delivering consistent and attentive service. Ready to use and develop communication and organizational skills in this sales associate role.
Overview
2
2
years of professional experience
Work History
Host
Chuy's Tex-Mex Restaurant
Austin, TX
03.2026 - Current
- Welcomed and seated guests, ensuring prompt service and a positive dining experience.
- Managed waitlist efficiently, communicating estimated wait times to guests.
- Coordinated with servers and kitchen staff to optimize table turnover and guest satisfaction.
- Assisted in maintaining cleanliness and organization of the front-of-house area.
- Contributed to team efforts by collaborating with staff to ensure smooth operations during busy shifts.
- Contributed to team success through effective communication and cooperation with coworkers and management.
Lifeguard
Kalahari Resorts & Conventions
Round Rock, TX
03.2024 - 11.2025
- Monitored pool areas to ensure guest safety and compliance with health regulations.
- Conducted regular safety drills and emergency response training for team members.
- Provided first aid and CPR assistance during emergencies, ensuring quick response times.
- Assisted in maintaining cleanliness and organization of pool facilities and equipment.
- Coordinated with management to implement improvements in safety protocols and guest services.
- Provided friendly customer service to guests and addressed concerns.
- Assisted in developing emergency action plans for various aquatic facilities, ensuring preparedness for any situation.
- Administered first aid and CPR, ensuring rapid response to accidents.
Host
Longhorn Steakhouse
Round Rock, TX
03.2025 - 08.2025
- Handled customer inquiries and resolved issues to enhance guest experiences.
- Supported training of new hosts on procedures and customer service standards.
- Monitored dining flow, adjusting seating arrangements to maximize capacity during peak hours.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Ensured smooth operations during shift changes by communicating relevant information between incoming and outgoing staff members.
Education
GED -
Hendrickson High School
Pflugerville, TX05.2025
No Degree - Psychology
ACC
Austin, TX05.2029
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Exceptional communication
- Adaptable to change
- Professional appearance
- First aid training
- Verbal and written communication
- Guest feedback
- Effective multitasking
- Greeting guests
Timeline
Host
Chuy's Tex-Mex Restaurant
03.2026 - Current
Host
Longhorn Steakhouse
03.2025 - 08.2025
Lifeguard
Kalahari Resorts & Conventions
03.2024 - 11.2025
No Degree - Psychology
ACC
GED -
Hendrickson High School