Olivia Garcia
Taylor,Tx
Summary
Detail-oriented professional committed to driving team success through effective problem-solving and task prioritization. Experienced in navigating challenging environments while maintaining organized and safe workspaces. Eager to leverage skills in a dynamic role that fosters growth and contributes to organizational objectives.
Overview
6
6
years of professional experience
Work History
Admin Assistant/Office Manager
FM685 Animal Hospital
Hutto, Tx
09.2023 - 02.2025
- Managed face-to-face guest interactions and telephone calls for busy veterinary practice, coordinating office schedules and proactively reaching out to clients about upcoming visits.
- Provided front-desk coverage by managing a busy clinic, checking people in/out while maintaining a multi line phone system, greeting guests as they enter the clinic, managing incoming mail and maintaining an organized, clean office environment
- Communicated effectively with clients to enhance understanding of payment structures, veterinary practices, animal care standards, and pet insurance, ensuring excellent care.
- Coordinated meetings, appointments, and relief vet schedules to support admin, team lead, and three clinics.
- Adapted to fast-paced environments by effectively managing multiple tasks simultaneously.
- Processing Accounts receivable
- Managing a broad spectrum of daily, weekly, monthly, and annual reports
- Managed social media platforms to enhance online presence and engage with clients.
Substitute Teacher
Taylor Isd
Taylor, Tx
09.2022 - 09.2023
- Interpreted teacher instructions and delivered lesson plans while engaging with students for the duration of teacher's absence.
- Interpreted teacher instructions and delivered lesson plans while engaging with students for the duration of teacher's absence.
- Maintained open communication with administrators and teachers, ensuring continuity of student learning.
- Documented student activities and behaviors for teacher reference. for teachers regarding activities and student behavior.
- Provided crossover notes for teachers detailing activities and student behavior to support smooth transitions.
Special Needs Caregiver
Draco
Austin, Tx
06.2020 - 07.2022
- Implementing and assisting care and companionship to support homebound clients with mental or physical limitations.
- Encouraged residents to complete tasks within capability levels, fostering independence and enhancing safety.
- Implemented and assisted in care and companionship for homebound clients with mental or physical limitations, improving their quality of life.
- Integrated clients into daily life through social excursions and leisure activities
- Interacted professionally and respectfully with clients, building strong relationships that supported their emotional well-being.
- Facilitated social excursions for clients to enhance their daily life engagement.
Detention Officer
Core Civic
Taylor, Tx
06.2021 - 12.2021
- Prevented many disturbances by monitoring activities and proactively intervening before problems escalated.
- Tracked evidence through accurate documentation and maintained chain of custody. Identified and removed contraband items through routine searches and conducted shakedowns of cells for valuables and contraband.
- Supported inmates' daily living requirements by providing clothing and sustenance while ensuring security.
- Helped track evidence by completing correct documentation and maintaining a chain of custody. Identified and removed contraband items using routine and unannounced searches. Conducted shakedowns of cells for valuables and contraband.
- Inspected conditions of locks, window bars, grills, doors, and gates at correctional facilities to ensure security and help prevent escapes.
- Monitored facility from different control rooms, watching over 15 feeds in a fast paced environment.
- Worked in inmate processing, filing, Entering incoming and outgoing inmate information in an online system.
Server
Saltgrass
Round Rock, Tx
06.2020 - 04.2021
- Delivered food and beverages promptly to customers.
- Maintained clean and organized food service and preparation areas to ensure a safe dining environment.
- Increased bill totals by suggesting drinks, desserts and other add-on purchases.
- Supported and collaborated with bussers with table-cleaning during high-volume shifts.
- Assisted team members by fulfilling various roles, including hosting, food delivery, and bussing, helping with hostess, food delivery and bussing needs.
- Collaborated with team to assist in hostess duties, food delivery, and bussing during peak shifts.
- Supported and collaborated bussers with table-cleaning during high-volume shifts.
- Reduced customer complaints by proactively refilling drinks and ensuring accurate order delivery.
- Processed credit card transactions, gift cards, and cash transactions.
Kennel Tech/ Office
Dream A Dream Dachshunds
Hutto, Tx
04.2019 - 03.2020
- Monitored animals continuously to identify medical issues promptly and ensure timely care.
- Offered animals positive interactions and loving care during boarding and extended care.
- Coordinated safe playgroups for multiple animals, prioritizing safety and wellness.
- Managed feeding, bathing, and exercise needs for animals while maintaining clean and sanitized quarters.
- Adhered to standard guidelines for feeding, watering, and medication administration.
- Assisted managers in implementing procedural compliance through staff training. and protocols with effective training strategies.
Education
Diploma -
Taylor High School
Taylor, TxPhlebotomy Training Specialists -
Skills
- Office Administration
- Office management
- Scheduling Appointments
- Document Organization
- File Management
- Data Entry
- Customer Relationship Management
- Customer Service
- Organizational Skills
Timeline
Admin Assistant/Office Manager
FM685 Animal Hospital
09.2023 - 02.2025
Substitute Teacher
Taylor Isd
09.2022 - 09.2023
Detention Officer
Core Civic
06.2021 - 12.2021
Special Needs Caregiver
Draco
06.2020 - 07.2022
Server
Saltgrass
06.2020 - 04.2021
Kennel Tech/ Office
Dream A Dream Dachshunds
04.2019 - 03.2020
Diploma -
Taylor High School