Dedicated professional with strong customer service skills and a proven ability to collaborate effectively. Experienced in supporting event execution and maintaining a positive environment for guests.
Overview
2
2
years of professional experience
Work History
Server
Pear tree estate
Champaign, Illinois
12.2025 - Current
Facilitated setup and breakdown of weddings and corporate events to ensure smooth operations.
Ensured cleanliness and organization of dining and kitchen areas to enhance guest experience.
Provided excellent customer service in fast-paced environments.
Collaborated with team members to ensure seamless event execution.
Checked food quality before serving to customers.
Addressed customer inquiries and resolved issues promptly to maintain service quality.
Adhered to health and safety guidelines in food service practices.
Trained new servers on best practices and service standards.
Front Desk Receptionist
Monticello Family Aquatic Center
Monticello, Illinois
05.2024 - Current
Greeted customers warmly and made them feel welcome.
Greeted visitors and directed them to appropriate facilities within the aquatic center.
Managed phone inquiries and provided information about programs and services offered.
Maintained cleanliness and organization of the front desk area and waiting space.
Assisted with registration processes for memberships and daily passes at the center.
Processed payments and handled cash transactions accurately at the front desk.
Collaborated with staff to ensure smooth operations during busy hours of service.
Resolved any customer complaints or issues in a timely fashion following established protocols.