Summary
Work History
Education
Skills
Languages
Interests
Timeline
AdministrativeAssistant

Olivia Guardiola

Kenosha,Wisconsin

Summary

Developed strong communication, organizational, and problem-solving skills in dynamic educational environment. Seeking to transition into new field where these abilities can be applied to drive success and foster growth. Dedicated to contributing to positive and productive workplace.

Work History

Customer Service Representative

Corner Bakery Cafe
05.2022 - 09.2022
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Education

High School Diploma -

Indian Trail High School & Academy
Kenosha, WI
05-2025

Skills

  • Friendly, positive attitude
  • Problem-solving
  • Flexible and adaptable
  • Problem resolution
  • Active listening
  • Organizational skills

Languages

Spanish
Elementary

Interests

  • Volunteering
  • Hiking
  • Outdoor Recreation
  • Music
  • Experimenting with different creative mediums, like digital, traditional pencil, and traditional tempera, to expand skills and techniques within art and design
  • I enjoy sketching and drawing, which helps improve my creativity and attention to detail

Timeline

Customer Service Representative

Corner Bakery Cafe
05.2022 - 09.2022

High School Diploma -

Indian Trail High School & Academy