Summary
Overview
Work History
Education
Skills
Timeline
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Christopher Gulino

Cromwell,CT

Summary

Dynamic professional with a proven track record in relationship building and staff management, notably at AutoZone where I increased sales revenue through strategic planning. Expert in HTML and CSS coding, I excel in merging technical skills with interpersonal abilities to drive team and project success.

Overview

3
3
years of professional experience

Work History

Sales Manager

AutoZone
12.2023 - Current
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.

Help Desk Analyst

Global Help Desk Services INC
05.2023 - 08.2023
  • Provided Tier 1 IT support to non-technical internal users through desk side support services.
  • Enhanced customer satisfaction by resolving technical issues promptly and accurately.
  • Compiled and accurately entered data for each customer encounter to record in system.
  • Identified and solved technical issues using variety of diagnostic tools and tactics.

Airport Ramp Agent

Bradley International Airport
06.2022 - 08.2022
  • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs..
  • Coordinated ground crew activities to complete objectives on schedule.
  • Demonstrated flexibility in adapting to various types of aircrafts, supporting diverse airline clients'' needs efficiently.

Education

Business Degree - IT Network Security

Liberty University
Lynchburg, VA
05.2025

Middletown High School
Middletown, CT
06.2021

Skills

  • Relationship building
  • Sales team training
  • Staff management
  • Goals and performance
  • Critical thinking
  • Operating system expertise
  • Video editing capabilities
  • Coding systems
  • Creativity in coding
  • HTML and CSS coding

Timeline

Sales Manager

AutoZone
12.2023 - Current

Help Desk Analyst

Global Help Desk Services INC
05.2023 - 08.2023

Airport Ramp Agent

Bradley International Airport
06.2022 - 08.2022

Business Degree - IT Network Security

Liberty University

Middletown High School

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Christopher Gulino